Reviews (7,368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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I love using printful! The products are high quality and feel great. I also appreciate the outstanding customer service that they provide.
you need to provide better quality clothing and your prices are way to high. I've found better quality clothes and prices on other sites. What else could u offer me.
5 estrelas
Printful is a great app. I am particularly impressed with how easy it is, even for a computer novice such as myself, to add products and send them off to shopify. I would not hesitate to recommend Printful to others looking for this type of product. It's made the procedure of setting up a new digital store very doable!!
Review #2
I have orders that have been waiting way past the fulfillment days more than 28 days. Instead of making sure my orders will be processed in a timely manner all they do is send a generic message. They have not been properly marking my products as shipped. Leaving customers wondering why they haven’t received a tracking number. I have my account automated so they can properly process my orders which they have been doing a poor job.
Review #1
The 'quality control' feature must be the biggest scam feature that Printful has. I don't think caring humans even check the products. I have contacted them multiple times about embroidery orders such as snapbacks being mailed completely damaged. Their machines do not seem to handle simple jobs, they are shipped with unreadable text. I have custom orders that have been shipped twice in terrible quality. It's an embarrassment when a customer has to receive damaged merchandise twice.
Update:
Hi, thank you for your updated review! We are very sorry that the orders are experiencing fulfillment delays! All of our teams are working diligently, but production delays are currently expected. We hope to catch up with the order volume soon and we recommend following our updates on this page: https://www.printful.com/covid-19.
We are sorry to hear that there is an issue with the order status updating! We will follow up with you to gather more details on this problem and we'll assist with resolving it!
Original response:
Thank you for your review, we appreciate your honest feedback!
We're also sorry to hear that your experience with us has not been positive, but hope that we can improve it moving forward.
I wanted to assure you that we take pride in the high quality prints and products we offer and take your reports of fulfillment issues very seriously.
I understand that you are currently in direct communication with our support team and I hope we can come to a solution which would fit you best.
If you have any additional feedback, as well as any questions or concerns, be sure to reach out to us at feedback@printful.com, we'd love to hear from you!
- Vita & Zana
Very easy to use, helpful tips and technique to make sure print quality will be it's best.
Me ha ayudado mucho a diseñar
Very useful and very easy to use. Would definitely recommend this app to anyone wanting to start a business
Amazing service! Wonderful products. The quality is outstanding!
muito bom !! ótima integração, velocidade e praticidade. Sempre surpreendendo e muito bom a qualidade !!