Reviews (7,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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This app is so handy when you're out and about and don't want to scroll through emails to check orders - it's very convenient and easy to navigate. It's also very nice to have access to customer support with one or two taps - I am alway secure in the knowledge that someone is there to help.
Easy use and quick implementation. The integration is seamless and it is quick to add new products anytime.
Simple and easy to sync and add products
This app is very straight forward and easy to use. My only concern are the prices from the customers point of view - it can get expensive based on quality being used.
Printful hace que gestionar mi tienda de Shopify sea sencillo. La calidad de los productos y la integración perfecta merecen 5 estrellas.
awesome
excellent print-on-demand app. facilitates all of my needs. great quality and customer service. a+++
Aside from the incredibly unique and user-friendly interface (Shopify as well as their web page), I truly enjoy the customer service and amount of products and services that are provided with Printful. I spoke with Alex for well over an hour and he not only addressed every question or concern I had but he happily informed me of additional resources and services they provide that were close to if not exactly what I was asking. This company is definitely hard to beat; it has now become the new one-stop-shop for my small business and I look forward to a very successful business relationship with Printful. Thank you again Alex for the outstanding experience and informative high-energy attitude to make the best decisions for my business. I highly recommend this company, If I could exceed the five-star rating I gladly would have!
Einfach und hat gute Produkte
Danke für Ihre Rückmeldung! Wir schätzen es!🧡
I have had a really poor experience with this company, from long shipping times (though I paid for 3-7 days; I am waiting still up to a month for one of my items) to poor communication (the chat is always disabled and when i am able to reach someone, there seems to be a disconnect or miscommunication about what I am asking. Even with a simple inquiry (where are my items? When Can I expect them? Why was I charged for shipping?) On top of that they have just discontinued an item that I have just purchased a sample of and pushed to my store. So basically all of this run around trying to place an order and actually receive it, was for nothing as the item has now been discontinued. I don't know, for such a huge brand, I guess I expected more. Disappointed.
Hi, thank you for your review! We're very sorry to hear that your experience with us hasn't been the most positive, but we hope we can improve it moving forward!
Due to the global situation with Covid-19, also our fulfillment facilities are affected. As some of our facilities are working at limited capacity and we are seeing a larger order volume, the fulfillment timeframes have extended. We kindly recommend following our Covid-19 related updates as well as the estimated fulfillment timeframes for our products on this page https://www.printful.com/covid-19. Additionally, because the pandemic is affecting industries across the globe, delivery delays are also expected. We are working diligently to fulfill all orders as quickly as possible!
Regarding an item being discontinued - we understand that having an item discontinued is not a pleasant occurrence and it is a tough decision to discontinue an item for us as well. Products can be discontinued due to low demand, quality or stock issues, and by discontinuing such products, we can work on adding better items in the future.
I also wanted to note that I am very sorry to learn that you have encountered some communication difficulties with our customer support team. It is important that our team provides correct and complete information to all your inquiries, and we will be review the quality of the interactions you've had with our team to ensure our standards of quality are met.
Thank you again for your review, we appreciate learning about your experience with our services and how we can improve! I will follow-up with you via email shortly in regards to your order as well as the communication with our customer service team!
- Zana