Reviews (7,371)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

April 26, 2020

If I could give this no stars I would!

This company has a very user friendly website and is much better than the order apps on here, BUT.... holy sh*t is the print bad! Every time they have printed something for me, it's been wrong. When I contact them about the problem they are VERY fast to turn it around on me and point the finger at me.

I've been a graphic designer for 5+ years now with printing expirance and I know how to size my art onto clothing. Yet every time an order is printed the logo on the fron is way off and the back logo is super small.

Dealing with all these problems has resulted in me looking bad and having nothing but complaints from customers that are spending their hard earned money with me. NOT HOW YOU WANT TO GO OUT IN THE FIRST MONTH OF OPENING. Printful needs to own up to their problem and make things right.

Down For Mobbing
United States
Almost 3 years using the app
Printful replied April 28, 2020

Hi, thank you for your review, we really appreciate it! We're very sorry to hear that you have encountered some issues with printing and customer service! Our team would definitely investigate the situation to best understand what may have happened with the product and help with resolving the situation.

We would definitely like to know more about your experience with the quality of the printing and inspect the situation closer, so we'll follow-up with you via email shortly!

- Zana

February 6, 2018

Amazing customer service compared to some competitors on the apps store. Prices are that price for a reason, Good quality in products and service :)

Nicethank
United Kingdom
About 1 month using the app
December 15, 2019

Really Easy to use. Offers great designs and great products. Highly recommend using this app if you're dropshipping or starting out an online business or even just for a b'day gift.

Joious
Canada
About 1 month using the app
February 17, 2024

Very happy with this app and the customer service is excellent. If you have questions or problems, they will assist you as soon as possible, for me it is a 5-star app.

Travel & Hobbies Tees Designs
United States
About 1 month using the app
November 16, 2019

Great Quality Clothing at excellent prices! Print quality was superb! Did have an issue with the printing being on the wrong side of the clothing which wasn't a template issue but still good!

Vonxy
Australia
About 1 month using the app
Printful replied November 19, 2019

Hi, thank you for your review! We're glad to know that your experience with Printful has been mostly positive!
I am very sorry to hear about the issue with the received order and I would definitely like to look into the issue closer to see what happened and how we can resolve the situation. We'll follow-up with you via email shortly!

- Zana

February 2, 2019

Good interface, integration and turn around. EU shipping is great - Ideally a UK based centre would be a full 5*

Bad Wear Day
United Kingdom
Over 2 years using the app
April 23, 2019

Printful is a wonderful platform that is helping me create my own products using a lot of great tools and facilities. I also can push everything i create directly to my store with ease. Thank you printful for being there.

Al-Manar Store
Morocco
About 1 month using the app
Printful replied April 23, 2019

Thank you for your review, we're glad to hear that your experience with us has been positive! :)

If you have any additional feedback, questions or suggestions, feel free to reach out to us at feedback@printful.com, we'd love to hear from you!

- Vita

January 17, 2023

Absolutely perfect! I can easily add any item I want and has made making products simple and easy! I really hope to continue working with them!

sabmurai
United States
About 1 month using the app
September 24, 2018

Excellent App, user friendly is the most important attraction. Simple back end, easy product editing and site submission. Thanks Printful.

Coco Plums Closet
United States
About 1 month using the app
April 15, 2017

Just started using this app, it has been great so far. I think Printful's support has a lot to do with my good impression of the app. :)

Hypedcampus
Nigeria
About 1 month using the app