Reviews (7,353)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

April 19, 2024

Top Choice for Print on Demand (POD) Services. I have been thoroughly impressed with Printful's comprehensive service offerings. Their seamless integrations with other platforms enhance the user experience, making it both convenient and memorable. Additionally, their customer service is outstanding, further solidifying my commitment to using Printful for the foreseeable future. Highly recommended!

Joshua19collection
United States
11 months using the app
Printful replied April 25, 2024

Thank you for your review! 🧡We’re glad you’re enjoying our services!

March 28, 2024

I am very impressed with the quality of products that Printful makes for my online store, Trendy Treehouse. My customers are especially happy with the quick turn around time for their custom orders. Thank you Printful for making things easy for shops to sell their custom items.

Trendy Treehouse
United States
3 months using the app
Printful replied April 4, 2024

We're thrilled to hear that you're impressed with the quality of the products and that your customers are happy with the quick turnaround! Thanks for sharing your positive experience with us, we truly appreciate it! 😊

July 6, 2024

Love It!! Printful is definitely amongst the premier POD apps shopify has to offer in my opinon!

F. Love Co.
United States
About 2 months using the app
Printful replied July 11, 2024

Thank you for your kind review!🌟

January 24, 2024

Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.

After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.

We do not want to work with a company that accuses us of lying and "editing" order numbers.

Plant Daddies of Atlanta
United States
Over 1 year using the app
July 30, 2024

Awesome platform for creative minds

Moderation
Spain
3 months using the app
Printful replied August 4, 2024

We appreciate the positive review! 😊

April 25, 2024

New store owner here, and I'm loving Printful! Their embroidered hats are top quality, ordering was a breeze, and delivery was quick. Excited to use them more!

Simply Boatiful
United States
About 1 year using the app
Printful replied April 28, 2024

We’re thrilled to hear it’s been a great experience for you and the process went smoothly! Thank you for sharing your feedback! 😊

July 22, 2024

Products do not upload properly. If I make changes to a listing I have to delete it and start over to hopefully get it right. I'm changing to printify hoping that solves the problem.

My Store
United States
6 days using the app
Printful replied July 24, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll look into it right away.

May 8, 2024

I have used this app for years and have always had a good experience.

Anythingandeverything-online.myshopify.com
United States
Over 5 years using the app
Printful replied May 11, 2024

We’re happy to hear you’re enjoying working with us! 💫

January 31, 2024

In my personal experience...using Printful is EASIER than using Shopify itself. MUCH more intuitive with price changing, product editing, and especially launching a product to my Shopify store from Printful!

316 Designs
United States
8 months using the app
April 24, 2024

So easy to use everything that I have created clear crisp, print on the products the apparel athletic wear quality, have used them for a while and will continue to use them

Ymercy
United States
6 months using the app
Printful replied April 28, 2024

We love making the creative process effortless for you. Thanks for sharing! ⭐