Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

July 18, 2022

I used this app to help better my clothes and content output. We as website builders need more outlets like printful to better our brand and websites.

INVE$TED.COM
United States
About 1 month using the app
June 3, 2021

I've used this app the first store I had and it did great. Even better this time around. This why I give them my five star review

TheWilsonsWay
United States
About 1 month using the app
November 18, 2019

Very easy to use and excellent mock-ups for Marketing, especially for making ads for Facebook. Highly recommended.

Clingy Mommy Shop
Philippines
About 1 month using the app
March 5, 2022

They dropped the entire brand I was using without telling me. Help is friendly, but they are not there to help real issues, they are just 'OK, Sorry, I will feed that back, ok? "Anything else" ' Answers. They also have a limit on how many colours x size you want. So do not think you can make an empire. You need to have many colors or many sizes, your choice.

Narg's Apparel
Australia
Over 2 years using the app
Printful replied March 5, 2022

Hello!

Thank you for your honest feedback.

We absolutely understand that product discontinuation and limited availability might be frustrating for you.

We constantly evaluate each product in our catalog and sometimes have to make the decision to stop offering some of our products.

The most common discontinuation reasons usually are: the product variants are slow-selling and unpopular, our suppliers are discontinuing the product, or have unreliable stock.

Thank you once again for your time and feedback regarding this!

August 19, 2022

É muito fácil de trabalhar com a aplicação. Rápido e eficaz. Printful tem roupas de qualidade excelente, principalmente os bordados

Beltiez
Portugal
About 1 month using the app
August 5, 2015

Even if product's initial setup is quite long (hand pick designs for each t-shirt color and size one by one) service looks excellent so far. Quality of print is very good and the ability to order samples is awesome!

Medium Black
Canada
About 2 years using the app
April 29, 2020

I used this app to provide the basis of my online store. Countless options and tutorials that make this really easy and effective to use.

Become A Blinder
Australia
About 1 month using the app
May 24, 2018

The app is pretty easy to use but I don't like the syncing screen at the opening

Pacific Coast Outlet
United States
About 2 years using the app
April 23, 2018

Printful is easy to use and makes everything about setting up an online drop-shipping store easy

Nicholas Henner Photography
United States
About 1 month using the app
Edited July 6, 2020

I'm only giving this App one star because you have to. But AVOID at all cost, use one of the many other Apps in the store. Poor Quality, Poor Customer Service, Poor Execution!

The customer service is the worse I've seen from any Shopify App. I have orders that are still pending from early June that have not been fulfilled and my customers are super frustrated which reflects on my store and not Printful. Because Printful is not vested in your customers, they could careless how great of a service they provide to you. I've had to cancel quite a few orders and refund the customer. Overall this provides a pretty crappy customer experience and you don't get very many opportunities to make your customers happy. I'll be removing Printful from my store as soon as my orders are filled.

BBQ Rub Club
United States
Over 2 years using the app
Printful replied July 16, 2020

Thank you for sharing your honest feedback! We hope your time at Printful can be improved going forward!

We understand that encountering production delays is not pleasant and all of our teams are working diligently to fulfill all orders as quickly as possible. The delays are a result of the restrictions and limitations imposed for the public due to Covid-19 and we didn't expect to see such an increase of orders at this time of the year.

We see that you have been in touch with our support team and your orders are being fulfilled and should ship out very soon!

We understand that these are tough times for many businesses and people and we are doing our best to continuing providing our services to all of our users. I hope we can return to our regular fulfillment times soon.

If there’s anything we can help with, be sure to contact us at feedback@printful.com anytime!