Reviews (7,344)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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The app is great and the design process makes it easy. But the steps after that are not so good. Slow processing on orders. When ever I bring it up i get the same answer most orders are processed in 2 days and shipped out after that. that must happen to customers who bring in lots of money or favored customers.
Hi there, thank you for your review!
I'm glad to know that your experience with our app has been positive!
In your review, you have mentioned that the order processing is slow. Our fulfillment timeframe is 2-7 business days for apparel orders and 2-5 business days for non-apparel items. There are multiple factors that can affect how quickly an order will be fulfilled such as the availability and stock of the item, the printing technique, and the general order queue at the facility. Of course, we will try to fulfill your orders as quickly as possible and we are working toward a faster fulfillment timeframe as we understand that receiving the orders in a timely manner is important.
If there's anything else you'd like to share about your time with us or if there's anything we can help with, be sure to contact us at feedback@printful.com.
- Zana
Really convinient and easy to use. It's good that it does the shipping part for us and this really saves us lots of time.
One of the best tools in the e-commerce entrepreneur's resources. Exceptional customer support and a great app; easy to use and versatile in its function. There is always room for improvement however, where the aspect of ready-made designs can be covered. I give it five stars, highlighting the customer support and care.
I have been using Printful for a while now and would recommend it to all up and coming Businesses on the internet.
Great App Great Service Great Innovations.
Great App Great Service Great Innovations.
Great App Great Service Great Innovations
Perfect for someone getting into this type of industry for the first time.
there could be more products and more customization but all and all things are really good thanks again for everything
I would not recommend Printful. On my first three test orders there was a problem with every single one. The first hoodie I ordered had the stitching at the seams coming undone as soon as I pulled it out of the package. The second order was an embroidered beanie. It was supposed to be a fish and the stitching went well outside the outline of the fish even though the mockup clearly looked just fine. The third problem was with two different sizes of the exact same hoodie. Both hoodies had the exact same designs on them but when they arrived only one hoodie had the correct color gold text , white the other somehow had white text...I don't even know how they could screw that up when the mockup was clearly fine. Additionally it takes them way too long to print. I made a small order on 10/12/2020 and it took them 14 days to print it! That is absurd! The only reason why I gave them 2 stars instead of 1 star was the fact that they refunded me my money for the first order. I didn't even say anything about the second order and I just submitted a complaint about the 3rd order so we will se how that goes. I highly recommend that you use SPOD instead. Their prices are better, they guarantee 48 hour fulfilment, and honestly I think the quality is much better. I made a test order 12 FULL DAYS after a printful order and they both arrived at my doorstep on the exact same day!
Hey! Thank you for sharing your review! We're truly sorry to hear you've encountered multiple quality errors with your products. We take full responsibility for such errors and do the necessary training to improve our overall quality. I see these errors have been resolved with our customer support team and we'll forward your feedback to the relevant teams!
If you have any additonal comments, questions, or anything else, please feel free to reach us at feedback@printful.com!
-Lauma
Look like a great app to use. Many apparel and print types to choose for. Good prices and support. Easy management.
So easy to use and nice products.