Reviews (7,344)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

May 22, 2017

Here are my frustrations with this app.
1. Expensive!! It's 1/3 the price to print on your own at a printer.
2. The app doesn't work when an item goes out of stock! They give the option to set an alternative but it DOESN"T WORK! So, you orders will sit there and not be printed unless you are paying attention. They also require you to DELETE the product you've already spent time setting up and create a whole new product in order to get products to print when something becomes out of stock. To have to do that on every product when it becomes out of stock is ridiculous!!
I'm looking into other apps because of these reasons.

Fit Style Brand
United States
Over 2 years using the app
November 9, 2020

I enjoy Printful, because of the quality and variety of their merchandise, relatively low prices, simple product creation and responsive customer support. However, there is one thing that I didn't like and that's the problem of product syncing as it essentially forced me to redo all of my various product variants just so that they would be synced and I could sell them.

Patriotic Lithuanian
Lithuania
About 2 years using the app
December 4, 2023

Easy to use, great for beginners.

Jireh Design Co.
Honduras
About 1 month using the app
February 21, 2017

This app make's me stop thinking !!!

Illness Tees
Morocco
About 1 month using the app
March 25, 2017

So far so good! Great integration apps with Facebook and Printful.

Concrete Noise
United States
About 1 month using the app
September 26, 2023

Super easy to create and develop then sync!

Aesthetic Design and Development
Australia
About 1 month using the app
December 20, 2020

i use this app to create a t-shirt design and other , it s so greatful and nice , it s easy to use and manupilate

T-shirt Special Mode
Tunisia
About 1 month using the app
April 12, 2019

Super easy to use and so far it's pretty great! Customer support is awesome - they know their product and how things work with Shopify.

Inspire Safety
United States
About 1 month using the app
August 27, 2023

"Impresión personalizada excepcional: Calidad sobresaliente y servicio rápido. ¡Mis diseños cobraron vida!"

Gatitos
United States
About 1 month using the app
April 30, 2020

I expected a better informative process of their production. They vary information to benefit the process in which they work. No interface to clearly state information to clients who are waiting 2 or more weeks on fulfillment. Needs to get a situation where they are able to inform clients of delays and also consumer.

SK Elite
United States
Over 2 years using the app
Printful replied May 1, 2020

Hi, thank you for your review! We're sorry to hear that there have been some issues with the information we provide!
We update our site and our users as soon as we can about any new changes or updates. Especially during the situation with Covid-19, we post all of our fulfillment and other related updates on this page https://www.printful.com/covid-19 and we kindly recommend following this page for the most up-to-date information. Sometimes we might have to make immediate decisions which would help with order production based on the dynamic of the situation, but we would notify our users as early as possible about any changes that might affect them.

We do thank you for your feedback and we agree that timely and proper information is imperative to the communication between us and Printful users, and we will continue providing prompt updates about our services and any changes moving forward.

If you have any questions or anything we can help with, be sure to let us know at feedback@printful.com.

- Zana