Reviews (7,344)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

March 27, 2024

shopify says account is linked to printful, but printful says to add the account. multiple printful support members are repeating that the steps that have been followed need to be followed, so am a neverending loop with no help in sight. I want to use printful vs the other print on demand apps, but frustration is nearing it's peak.

Bankruptees
United States
2 months using the app
Printful replied April 3, 2024

Hi there, thank you for leaving the review! We're sorry to hear about the frustration you've experienced with integrating Printful with your Shopify account.

To better assist you and address this issue effectively, could you please reach out to us via email at feedback@printful.com? Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. Our team is committed to helping you resolve this matter as quickly as possible!

August 9, 2024

My orders aren't going through to be fulfilled

Friday We're In Love Shop
United States
4 months using the app
Printful replied August 13, 2024

Thank you for submitting a review! We'll gladly take a look to see why orders aren't importing for fulfillment. Feel free to send us an e-mail at feedback@printful.com and we'll investigate right away.

July 28, 2024

Cant connect it with shopify

Kianim
Switzerland
4 months using the app
Printful replied July 31, 2024

Thank you for submitting your review! We're sorry to hear that you're having trouble connecting your Shopfiy store to Printful. Please send us an email at feedback@printful.com and we'll look into it right away.

April 2, 2024

Not very good it will not do anything

Sunflower Dreams Boutique
United States
7 months using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away and do our best to help.

April 1, 2024

You've removed the ability to export details of fulfilled orders

GSROC - German Shepherd Rescue of Orange County
United States
Over 2 years using the app
Printful replied April 3, 2024

Hi there, thank you for your review! The ability to export order details is possible from the Printful dashboard-> Orders tab. There, you can download a report in CSV or XLSX file. If you're having trouble with this, for sure reach out to our team via email feedback@printful.com. We'll be happy to assist you with this!

July 19, 2024

is really hard to design

PINKY LOVER
United States
3 months using the app
Printful replied July 21, 2024

Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

March 27, 2024

Horrible so far. Cannot get printful templates to import to shopify

RILLIBIIG ACTIONWEAR
United States
4 months using the app
Printful replied April 3, 2024

Hi there, thank you for your review! To better assist you and address your concerns, could you please provide us with more details about the specific issue you're facing? Feel free to reach out to us via email at feedback@printful.com with more information and screenshots of the problem. This will help us better understand the situation and provide you with the appropriate assistance!

April 18, 2024

having trouble connecting to shopify correctly

WAKE UP YOUR CITY
United States
10 months using the app
Printful replied April 19, 2024

Thank you for sharing your feedback with us! We strive to provide the best possible service and experience for our customers, and we're sorry to hear that your experience hasn't been the best. To address your specific issues and ensure a satisfactory resolution, we kindly ask you to reach out to us via email feedback@printful.com. We'll be happy to look into this and address your concerns!

June 8, 2024

If you had a less than zero, I would choose that.

DojoCamo
United States
About 1 month using the app
Printful replied June 12, 2024

We're sorry to hear that your experience fell short of your expectations. We take feedback seriously and would like to understand more about what went wrong so we can address it. Please reach out to our team via email feedback@printful.com so we can assist you further!

March 28, 2024

I've been trying to add products to Shopify for hours but it keeps redirecting me to the first page to go over the process over and over again
I think you guys need to fix your site

LIMBO
Italy
1 day using the app
Printful replied April 3, 2024

Hi there, thank you for your review! We're sorry to hear that you're having trouble adding products to your store.

To better assist you and address this issue effectively, please reach out to us via email at feedback@printful.com. Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. We'll be happy to look into this and help you resolve this!