Reviews (7,232)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

Edited June 4, 2024

you need to provide better quality clothing and your prices are way to high. I've found better quality clothes and prices on other sites. What else could u offer me.

Raise Up Apparel
United States
Over 2 years using the app
June 10, 2024

products way too expensive and you wont make any profit.

Matt Sowards Merch
United States
2 days using the app
Printful replied June 12, 2024

Thank you for your feedback! We're sorry to hear about your concerns regarding our product prices. The product prices allow us to ensure and constantly improve our services and product options, offer technical and customer support, and some other nice touches like branding options for your packing slips and other services. We are always working on lowering our product prices, where possible, while still retaining their quality.

April 6, 2024

It’s not allowing me to add my products to Shopify. I have the accounts connected but when I try to add products it just sends me through a loop of how to connect the platforms… Please help

Graphic Tees Online
United States
3 months using the app
Printful replied April 9, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll look into it right away.

March 27, 2024

Good afternoon, my company and I are totally disappointed with the purchase made, the samples that arrived in our possession are not what was requested at the time of making the purchase. The color sent in the design is purple, violet or purple. The sample items arrived with fuchsia embroidery. This is part of my company's brand identity and does not represent us at all. I attach images for your verification and I hope to receive a response on the matter.

Colombian Harvests Coffee & Food Inc.
Canada
4 months using the app
Printful replied April 3, 2024

Hi there, thank you for the review! We're sorry to hear that you were disappointed with your purchase. Please reach out to our support team via email at support@printful.com with the order number and a photo of the affected product. Our team will be happy to look into this and resolve this!

March 26, 2024

I guess this company earns too much to give customer service to their sellers... We ordered a tryout package of clothes, and never got any delivery message, any update, email or anything and suddenly they're saying that it's returned to them. WITHOUT US KNOWING! And not only that, WE have to pay for the shipment ourselves again! Just awful and uncanny customer service, and no understanding or care for us. Cannot recommend.

nonbasique
Spain
About 1 month using the app
Printful replied March 28, 2024

Thank you for leaving a review! We're sorry to hear about the situation you encountered and we truly appreciate the feedback! We would certainly be happy to check further on the mentioned order. Please send us an email at feedback@printful.com and we'll investigate right away.

June 16, 2024

Thank you

Flipshart
India
About 2 months using the app
Printful replied June 18, 2024

Thanks a bunch for the review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

June 21, 2024

Instructions outdated and not working correctly.

savantstore
United States
7 days using the app
Printful replied June 26, 2024

Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com?

March 27, 2024

shopify says account is linked to printful, but printful says to add the account. multiple printful support members are repeating that the steps that have been followed need to be followed, so am a neverending loop with no help in sight. I want to use printful vs the other print on demand apps, but frustration is nearing it's peak.

Bankruptees
United States
2 months using the app
Printful replied April 3, 2024

Hi there, thank you for leaving the review! We're sorry to hear about the frustration you've experienced with integrating Printful with your Shopify account.

To better assist you and address this issue effectively, could you please reach out to us via email at feedback@printful.com? Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. Our team is committed to helping you resolve this matter as quickly as possible!

April 2, 2024

Not very good it will not do anything

Sunflower Dreams Boutique
United States
7 months using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll investigate right away and do our best to help.

April 18, 2024

having trouble connecting to shopify correctly

WAKE UP YOUR CITY
United States
10 months using the app
Printful replied April 19, 2024

Thank you for sharing your feedback with us! We strive to provide the best possible service and experience for our customers, and we're sorry to hear that your experience hasn't been the best. To address your specific issues and ensure a satisfactory resolution, we kindly ask you to reach out to us via email feedback@printful.com. We'll be happy to look into this and address your concerns!