Reviews (7,380)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient fulfillment process that ensures quick product turnaround. They praise the high-quality prints and wide range of customizable options, along with eco-friendly product choices. The design tools are easy to use, and the responsive customer support, along with various shipping options, enhances merchant operations.

December 18, 2024

Flawless, smooth, and powerful. A marriage made in Heaven. Awesome!

Roaming Knights Travel
United States
About 1 year using the app
Printful replied December 20, 2024

Thank you so much for your review! We're thrilled to hear you had such an awesome experience!

October 8, 2024

Have been using/working with Printful for 6-7 years now. I've also used their competitors but when it comes to the most important things of a POD app and store owner like user-friendly navigation/integration, product selection, quality of prints and consistency, printful is undoubtedly setting the standard for this business model.

Why only 4 stars?: 5 stars is a perfect score and there are definitely things they can work on, just like all apps and companies. I've used or at least did my due-diligence with almost every POD company that there is. Many do offer a wider product range for high quality and niches. Some companies produce better prints and embroidery.

Tropical Seas Clothing
United States
Over 3 years using the app
Printful replied October 10, 2024

Thank you for your review! We appreciate your thoughtful feedback and are thrilled to hear that you're enjoying our app. You're right - there’s always room for improvement, and we're constantly working on it to keep raising the bar. 🚀

October 21, 2024

Printful is a great platform. User friendly, great options, good customer service.

AriesCatGifts
United States
Over 2 years using the app
Printful replied October 23, 2024

We appreciate the positive feedback! Glad to hear your experience has been great. 🌟

November 16, 2024

This is an excellent app for people who want to start a dropshipping and Shopify e-commerce website. Plus, it's free to use!

Toshi Wears
Philippines
About 2 months using the app
Printful replied November 17, 2024

Thank you for your feedback! We're thrilled to hear your experience has been excellent. 😊

November 16, 2024

been a great experience working with Printful! Good customer service, great products, and the integration with shopify has been seamless!

Not By Might Activewear
United States
About 1 month using the app
Printful replied November 18, 2024

Thank you for the fantastic review! 🧡

December 8, 2024

As a beginner i find it very easy to use Printful. I wouldn't have known that the size of the artwork matters so I'm also getting educated

Purchased by his blood
South Africa
18 days using the app
Printful replied December 10, 2024

We’re glad you’re finding it easy to use our services! 💫

Edited November 19, 2024

This is a game changer app, and GREAT!!! for those who is looking to strart a business with the little of nothing. Also it makes life that much more easier for new shop owners. I rate this app a solid 10

SaShay's Custom Design
United States
5 days using the app
Printful replied November 19, 2024

Thank you for the high rating and we're thrilled to hear your experience has been great! 🚀

December 5, 2024

Love the options of products and how easy to use on my shopify store.

BeeLighted
United States
23 days using the app
Printful replied December 7, 2024

Thank you for leaving a review! Glad you find our app easy to use. 🧡

October 11, 2024

This process is as easy as can be. They really make the process of linking items to your store simple and straight forward. The ease of use of this on the computer really helps take your merch to the next level.

The Doodles and Doodads Shoppe
United States
7 months using the app
Printful replied October 12, 2024

We’re glad you’re enjoying our services. Thank you for taking the time to share your experience! 🌟

October 2, 2024

I synced an item to my store during one of their promotions, well within the right time frame. I reached out via chat because I hadn’t received the discount code I should have. Despite the promotion still being active, they took 2 days to respond. When they finally replied, they falsely claimed my product wasn’t synced until that day, which is simply untrue. I can prove it from the chat transcript showing when I first contacted them. It feels like they purposely avoided honoring the promotion and providing the discount code, which is incredibly disappointing. Would not recommend this service based on such dishonesty.

B.Different Clothing
Sweden
Almost 5 years using the app
Printful replied October 8, 2024

Thank you for sharing your experience! We apologize for the inconvenience caused and we can see that our team was able to make this right for you and offer the discount. We appreciate your understanding during this situation and you can always reach us at feedback@printful.com if you see areas in which we should improve.