Reviews (6,418)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this print-on-demand service for its consistent quality, flexibility, and superior customer service. It integrates smoothly with e-commerce platforms and offers unique features like sleeve prints, private label branding, and white-label packaging. The service handles all logistics, from printing to shipping, ensuring quality control. Its design editor is advanced and offers free mockups. Merchants appreciate the responsive customer support, competitive base pricing, and potential for increased profit margins with a subscription.

April 13, 2024

first rate! I do wish there was more of a variety, but I am pleases.

Fandom-Made
United States
Over 3 years using the app
Printful replied April 18, 2024

Thank you for your review! We appreciate your feedback ✨

April 10, 2024

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.

COOOL CATS
United States
Over 6 years using the app
Printful replied April 12, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

May 18, 2024

My overall experience has been decent, but there are always so many changes.

That MF
United States
Over 3 years using the app
Printful replied May 22, 2024

Thank you for sharing your thoughts! We're glad to hear that your overall experience has been decent. We understand that frequent changes can be challenging, and we're here to help. If you have any specific concerns or need assistance, please don't hesitate to reach out to us via email at feedback@printful.com We'll be happy to assist you!

April 7, 2024

I absolutely love printful!! High quality items every time! Fast and great service as well!! My customers are always thrilled with their products! Thank you Printful!

Signs of Aries
United States
Over 1 year using the app
Printful replied April 9, 2024

We're overjoyed to hear that you love using Printful! 🧡 Providing high-quality products and excellent service is what we aim for. Thanks a bunch for the positive feedback!

April 18, 2024

I have been using Printful for a while, and I have only had 1 incident where there was a print error. Customer service was fast and responsive and resolved the issue right away - top notch! The print quality on all the items is excellent, color is amazing, and overall good quality merchandise.

I do not sell t-shirts and clothing - I focus my products on tote bags, pillows, blankets, notebooks and stationary items that feature my art. So I don't have experience with their apparel, just the home goods and accessories.

I would like to see more model options with their mockups, but the ones they have are good for most of the products I use. My biggest complaint is lack of diversity of models - a large burly man modeling a dainty flowered blanket doesn't work! I would like to see both men and women and children model options (boys and girls) and variously colored people for each product, for example - not just one person that doesn't represent or reflect what I'm printing.

Overall, I am very happy with Printful. Great customer service, quality print, and quality products.

Kristin's Krafty Things
United States
3 months using the app
Printful replied April 25, 2024

Thank you for your detailed and positive review! 😊 We're thrilled to hear about your positive experiences with Printful. For any new feature, product, or other suggestions, you can submit a request on this page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!

March 22, 2024

I have been working with Printful for over 3 years, and like many business relations, you'll have issues. What I like about Printful tho, is how easy it is to handle any design or layout issues you may have. Printful has been a great tool for me.

Crooked Halo Clothing
United States
About 3 years using the app
Printful replied March 24, 2024

We're delighted to hear Printful has been a great tool for your business! Providing you with the support you need to handle any issues is one of our top priorities. Thanks for sharing your positive experience! ⭐

March 28, 2024

I'm the owner of Avalanche Apparel, LLC (Minnesota clothing brand) and have been loving what Printful offers. Easy POD to customers. Easy design creation and file upload. Easy keeping things in groups. The ONLY thing I wish we could do is to have larger printing areas and more sweatpant options. This doesn't negate the 5 star or 10/10 rating, just a side note for people coming here and as a suggestion. Would love to see Printful get in contact with 'ASCOLOUR' for their "MENS STENCIL TRACK PANTS - 5921"

Anyway, great service and platform. Great way to link to Shopify and our Instagram page.

Thanks,
-Dom
CEO of AVAP

Avalanche Apparel
United States
3 months using the app
Printful replied April 4, 2024

We're glad to hear you found the process easy! We aim to make the process as seamless as possible.⭐ We appreciate the feedback and and the suggestion. Feel free to send us an email at feedback@printful.com and we'll take a look into it. :)

June 12, 2024

Printful has great quality and delivers on time! It's like having my very own print shop.

TheNewKanvas
United States
About 1 year using the app
Printful replied June 18, 2024

We appreciate the positive review! 😊

April 19, 2024

Top Choice for Print on Demand (POD) Services. I have been thoroughly impressed with Printful's comprehensive service offerings. Their seamless integrations with other platforms enhance the user experience, making it both convenient and memorable. Additionally, their customer service is outstanding, further solidifying my commitment to using Printful for the foreseeable future. Highly recommended!

Joshua19collection
United States
11 months using the app
Printful replied April 25, 2024

Thank you for your review! 🧡We’re glad you’re enjoying our services!

May 8, 2024

I have used this app for years and have always had a good experience.

Anythingandeverything-online.myshopify.com
United States
Almost 5 years using the app
Printful replied May 11, 2024

We’re happy to hear you’re enjoying working with us! 💫