Reviews (7,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high-quality products and efficient printing, enhancing customer satisfaction. It integrates seamlessly with Shopify, automating order fulfillment and simplifying e-commerce operations. The platform offers a wide range of customizable products with user-friendly design tools. Merchants also praise the responsive customer support, fast processing, and shipping times, noting its ease of use, commitment to sustainability, and scalability for all business sizes.
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New store owner here, and I'm loving Printful! Their embroidered hats are top quality, ordering was a breeze, and delivery was quick. Excited to use them more!
We’re thrilled to hear it’s been a great experience for you and the process went smoothly! Thank you for sharing your feedback! 😊
When I decided to sell products online, Printful was recommended to me. As I researched Shopify, the person told me to use Shopify as my store website in collaboration with Printful, who will fulfill my orders and send them to my customers. Since then, I have been satisfied with Printful. The pros to using Printful is that you can design products with relative ease, they have great customer service, and they provide their customers with reshipments/refunds for damaged/incorrectly produced products. The cons to using Printful is that although they have an extensive product catalogue, some popular products sold elsewhere are not available and that some of Printful's products are more expensive.
Very difficult to navigate. Printify is way easy. Easier to speak to someone and track shipments. Easier to make apparel in the app. I’ve been pulling teeth with printful. There’s really no contact and little info on orders. No tracking provided.
The whole app and Shopify is complicated with Printful. We have 3 stores and we all agree. The models are also terrible. I really wish this was an easier process
Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com - we will be more than happy to assist!
Printiful has not only helped me by providing me with products, shipping, and packaging, but they help with cost and create happy customers. The quality of the products for the price is unbeatable. Thank you Printiful!
I am very impressed with the quality of products that Printful makes for my online store, Trendy Treehouse. My customers are especially happy with the quick turn around time for their custom orders. Thank you Printful for making things easy for shops to sell their custom items.
We're thrilled to hear that you're impressed with the quality of the products and that your customers are happy with the quick turnaround! Thanks for sharing your positive experience with us, we truly appreciate it! 😊
It's good. It's fairly easy to use and has good integration with Shopify, but doesn't have enough clothing choices for women, especially women's' hats and caps.
Also, the leggings and sports bras should have the option to be designed and sold as a set, since many people like to buy them that way. This also is an issue with product layout options on Shopify.
Additionally, your mockups are very limited. I have a PlaceIt subscription. The problem is their mockups don't always align with your products. For example, your skater skirt has a waist band; but, none of their mockups for the skater skirt have a waist band on the skirt. It should be better coordinated.
We appreciate the feedback! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at feedback@printful.com?
My shopify store has used Printful for years and the quality is always top-tier and high. I am happy I went the drop ship route with printful through Shopify, it has saved us a lot of work.
So easy to use everything that I have created clear crisp, print on the products the apparel athletic wear quality, have used them for a while and will continue to use them
We love making the creative process effortless for you. Thanks for sharing! ⭐
I love this app! It it really easy to navigate. It is perfect for beginning as well as veteran business owners!
Thank you for your review! 🌟 We’re happy to know that you’re liking the app!
Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.
After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.
We do not want to work with a company that accuses us of lying and "editing" order numbers.