Printful: Print on Demand

My shopify store has used Printful for years and the quality is always top-tier and high. I am happy I went the drop ship route with printful through Shopify, it has saved us a lot of work.

I am very impressed with the quality of products that Printful makes for my online store, Trendy Treehouse. My customers are especially happy with the quick turn around time for their custom orders. Thank you Printful for making things easy for shops to sell their custom items.

So easy to use everything that I have created clear crisp, print on the products the apparel athletic wear quality, have used them for a while and will continue to use them

Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.

After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.

We do not want to work with a company that accuses us of lying and "editing" order numbers.

I love this app! It it really easy to navigate. It is perfect for beginning as well as veteran business owners!

great experience, user friendly, responsive to maintain product quality in design process, just starting so I hope products are a hit with my customers and the quality is spot on as well

Very difficult to navigate. Printify is way easy. Easier to speak to someone and track shipments. Easier to make apparel in the app. I’ve been pulling teeth with printful. There’s really no contact and little info on orders. No tracking provided.

The whole app and Shopify is complicated with Printful. We have 3 stores and we all agree. The models are also terrible. I really wish this was an easier process

I like the integration, based on my current needs, it makes posting to my shop easy. Both companies forum pages and Printful's video tutorials helped with any issues I've had so far.

I enjoy the aspect of making products to sell and the designing portion of the site is excellent with a variety of products. The site is slow and often locks up and need to restart. Pricing section does not always accurately calculate the price and going back doesn’t help. I have to start over.
For products, larger sizes are not available such as 3x to 5x.

I would recommend your print on demand service to anyone that wants a production partner because of the high quality fabric and detailed performance on each item.