Reviews (7,372)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its high-quality products like t-shirts and mugs, noting their vibrant colors and durability. Its user-friendly design tools and seamless Shopify integration simplify store management, while efficient fulfillment and shipping processes ensure quick and reliable delivery. Merchants also value the responsive customer support, commitment to sustainability, and no minimum order requirement, which are particularly beneficial for small businesses.

July 18, 2016

we've been using The Printful for 5 months and are not happy with the service or product quality. We've experienced poor print quality including peeling graphics, crooked lettering an an overall "faded" look.

Be aware that they also charge you a "handling fee" even though, it is no where in writing. We have called and emailed them about this many times, they insist it is a "shipping fee". Their website lists US shipping at $5 so the extra fees are "handling".

We are looking into other alternatives as this can only cause problems with our customers.

Klhcollection
United States
About 2 years using the app
October 3, 2017

Great App! Easy to use! Great design features in the editor.

Kd Merch
United States
About 1 month using the app
November 6, 2023

I recommend it is user friendly

ff13bd-
Botswana
About 1 month using the app
June 27, 2020

They use to be good...now they are terrible. Over a month to complete 1 order. I moved my shirts from them because of this. They will cost you customers. Absolutely horrible service since COVID 19. Every vendor is experiencing delays but their delays seem longer. I have orders from May 25 that are still untouched.

Rice & Tees
United States
About 2 years using the app
Printful replied June 30, 2020

Hi, thank you for your review! We're sorry that the orders are encountering delays at the moment! Due to the situation with Covid-19 and an unexpectedly high order volume at this time of year, our production is experiencing fulfillment delays for some product categories. Since we decided to temporarily disable sample orders and some products in the product push, we are seeing improvements in fulfillment times, but delays are expected for the time being. We recommend to regularly check our Covid-19 updates page where you can see our current estimated production times: https://www.printful.com/covid-19.

We understand that production delays are not pleasant and we sincerely apologize for the longer fulfillment times. Our teams are working diligently to fulfill all orders as quickly as possible and we hope to see our production times improve swiftly in the near future!

If there's anything we can help with, be sure to contact us at feedback@printful.com anytime!

- Zana

January 2, 2022

I used to app to update my products on my store. It been very helpful and efficient for me. I enjoys.

Sweet Sugar Plum Home Decor Ideas
United States
Almost 2 years using the app
November 27, 2020

Very intuitive and easy to use. Shopify integration is wonderful. I do wish that the product selection for apparel was larger. Some other POD services continue to add several more products that Printful on a regular basis. If Printful had more clothing item selections it would be hands down the best POD service. Either way its the POD service that I use the most. Keep up the good work.

INFVMOUS™ SXPPLY
United States
Almost 2 years using the app
Printful replied November 30, 2020

Thank you very much for your review and we're glad to hear you enjoy our integration with Shopify. We are working on adding more products and techniques as we move along, please submit your ideas and requests to our New Feature page for a Community vote here: https://www.printful.com/feature-request

If you have any additonal feedback please reach us at feedback@printful.com! We'd love to hear from you!

-Lauma

March 2, 2021

Seamless transitioning from Shoplift to Printful. Printful sync's every product for you and even lets you edit the product on Printful to shopify!

KOVA Apparel & Lifestyle
Canada
About 1 month using the app
Edited October 5, 2018

WHAT A HASSLE!!! WOULD NEVER EVER RECOMMEND THIS. EVER.
Printful is constantly running out of variants of products that I have in my store, has very pricey products AND shipping, and also REFUSED TO PRINT MY PRODUCTS frequently over the DUMBEST possible copyright infringement fears when there is clear parody and other, similar products exist all over the market. As examples, they are too afraid to print the Facebook logo and spoof parody cartoon that looks similar to Dora the Explorer. On top of all that, fulfillment is slow. Printful has decent quality printing, but, no thanks, it's not worth the COST. I am DONE. Good riddance! Save your time, find another manufacturer.

Liberty Minded
United States
About 2 years using the app
January 23, 2020

Fantastic interface, product syncing is excellent - and doesn't interrupt my additions to the product in Shopify - images etc!

LucsTees
Canada
About 1 month using the app
May 25, 2017

excellent thing you have here bravo

Doggomoji
Canada
About 1 month using the app