Reviews (7,355)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

September 8, 2020

I used to love this app until I had a small problem a customer order a shirt and not receive anything even now they still haven't receive nothing and they had order back in July, I had to go out my way and find somebody to print a shirt and ship it myself. My problem is that in the middle of it all I could not reach nobody that could help me I have not gotten a email back I miss the old days where I can just call and the problem is solve in seconds well its been a fun while it last.

Billionaire Camel
United States
Almost 2 years using the app
Printful replied September 8, 2020

Thank you for your review, we truly appreciate it!
We're sorry to hear that your experience with us has not been great, but hope that we can improve it moving forward.

We see that we had sent you an email reply to your Shopify inquiry back in July, but we did not hear back from you.
To be sure, you can check in with your Spam or Promotions folders for the email.
We will also follow up with directly once more with some additional details on your concerns.

- Vita

July 18, 2023

i would recomend printful for their ease of use and product customizations, but product availability is uncertain, products are frequently out of stock, that being said, they do restock in a reasonable time.

Jewilliamsmarketing
United States
27 days using the app
October 6, 2022

I am using Printful App (Free Version) in my store since last Three (3) months. Feature that I loved:
(ETD)
From a service standpoint, they offer estimated delivery (ETD) for each product that is pushed from their app and gets displayed on your site. This is very useful feature for the customers. App Integration:
Their App Integration with the Shopify Store is commendable. Its super easy to design and upload products into your store. My only suggestion to them would be to build a local syncing between product templates and the store products. If you change anything in template, it does not automatically gets pushed into the active listings on your store. One may have to delete and recreate the product each time a change is made in the Printful Product Template. Overall, their App is awesome and does what its meant to do.

Trendmanic
Canada
Over 1 year using the app
Printful replied October 7, 2022

Hello!
Thank you for your review and for sharing your feedback, we appreciate it!

As you mentioned as well, the product templates aren't connected to the products added to your store and making changes in one, won't affect the other. Product templates are a great tool to save the product and design if you would like to add the same product to different stores without the need to recreate them, downloading mockups and other features.

Edited September 28, 2016

The support team is always quick to respond and help out.

No complaints.

Pikachuhat
Canada
27 days using the app
August 18, 2019

I used this app to design products for my online store and it couldn't be more simple. 5 star all day!!

Universal Limits
United States
27 days using the app
April 19, 2018

So far so good. I haven't actually generated any sales yet but hopefully today we'll get one!

Silley Store
United States
27 days using the app
December 8, 2019

Super easy integration, switched from wordpress w/ printful and wow this is just so easy. Would recommend to anyone.

BigPPGang
United States
27 days using the app
April 17, 2017

I love Printful because of the ease of use and it's convenience. It makes product creation very easy but I still have control over creativity. Thanks for this app!

Globaltreasurechest
United States
27 days using the app
November 18, 2017

Need to expand on your snap back colors like camo ext.

Cl Country Life
United States
About 2 years using the app
September 5, 2023

Mock up generator is extremely slow, support is not very skilled and Branding Options are limited

Radnax
Spain
About 2 years using the app