Reviews (7,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Good app, very easy to use.
Fully integrated with Shopify !!!
I recommend everyone to use this service.
It's Great!!!!!!!!!!!!!!!!!!!!!
great so far only thing had to redo some designs But the outcome was wonderful. Gives a handcrafted one of kind feel to all items
I'm getting very frustrated with the inconsistency of your printing timelines. I have an order from May 15th (from a very excited and eager customer, might I add) that hasn't been touched, but I have an order placed on June 3rd thats already been shipped. MAKE IT MAKE SENSE! And spare me the pre-written apology you've been replying to everyone with. I'm seriously looking for other POD companies that can handle this situation better. Printful has seriously mismanaged the COVID-related backlog. I've literally had to stop promoting apparel because I cannot afford to risk more negative experiences from my customers. Do better!
Hey there,
Thank you for your review, we truly appreciate hearing from you!
As for your concerns relating to orders not getting fulfilled in the same order they were placed in - this can be expected both now and even before the Covid-19 crisis hit, due to a variety of factors.
Those factors include things like the chosen product category, the assigned fulfillment location, the overall order queue in that location, the available stock, etc. You can see how product fulfillment works by checking this article in our Help Center:
https://www.printful.com/faq/shipping-packaging-fulfillment/192-how-long-does-fulfillment-take-
And you can see our current fulfillment estimates per location and product category here: https://www.printful.com/covid-19
We also checked in with your order from May 15 and it is still within the estimated fulfillment timeframe.
We understand that this is a difficult situation for all online businesses, which is why we are doing our best to stay transparent and offer the most up-to-date information to you on the current situation.
We also recommend checking in with our suggestions on how to manage your business during this crisis here: https://www.youtube.com/watch?v=2vYp4iBq4UE
If you have any additional feedback for us, feel free to email us at feedback@printful.com!
- Vita
After one year of using them the main problem was for me the quality. They kind of don't care about it.
Cheers
So far, it's been easy to use.
Really like Printful! I changed from Spreadshirt to Printful because of the better Customer Support, bigger range of products and way more friendly user interface.
Thank you for your review, we appreciate your feedback.
We're glad to have you with us and look forward to our collaboration! :)
-Vita
Calidad buena,atencion al clientes muy buenas ,tiene todo lo que se necesita ,muy recomendable.Es un gusto trabajar con ellos
Printful is doing big things and helping out the little guys, they truly have made things easy for myself and my online company
I wanted to love printful but a month to ship a cup is just way too long. No customer will wait for that and this will not work if you sync your Etsy shop. Customers on Etsy will not wait that long but they can't ever give you a better time. So I am wondering if the mugs are processed in China for that long to get it shipped to anyone.
Hi there!
Thank you for your review! We’re sorry to hear your experience with us hasn’t been the most positive.
Covid-19 has affected the whole industry and we understand how frustrating these longer shipping times are. I understand that encountering delays is not pleasant at any time, however, we want to assure you we are doing everything we can to deliver the ordered products to you or your customers as quickly as we can. Note that the tracking links take longer than usual to update. The overload of shipments in distribution centers means carriers are slower to register and ship your orders. We have provided more information on shipping delays on our Fulfillment Updates page, please see it here: https://www.printful.com/fulfillment-updates.
Our White Glossy Mugs are fulfilled in the USA, Australia and Europe. Our system automatically routes the order to the fulfillment center that can fulfill the order the most efficiently based on product and stock availability, a destination address, and other factors.
Please feel free to reach us at feedback@printful.com if you have any additional questions or anything else. We'd love to hear from you!
- Elina