Reviews (7,353)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

Edited March 3, 2017

I tried this company because I like the amazon link, but their mockup images for mugs only show 1 side (view) of the mug, so if the image is a wrap around or on the front or other side of the mug, it cannot be seen when listed/displayed on Amazon.com. A major flaw if you ask me. Their mugs are much higher priced than other companies doing print on demand mugs and their shipping is higher also, which I was willing to try because of the Amazon part, but with the above mention limitation, selling mugs on Amazon via Printful is a no-go.

Also their support department is very slow to respond, if at all.

Sorry, I wanted it to work, but it doesn't.

Testing Boston Spice
United States
Over 1 year using the app
May 10, 2022

I purchased shoes, socks, jewelry, and hats for my online store. They have good looking designs, and they are made with good quality material.

Pb clothing and footwear
United States
Over 1 year using the app
January 3, 2019

This app helps my small business so much with the cheap production and free shipping. Ive sold over 20 orders already within the first few weeks!

Mindless Industries
United States
24 days using the app
November 29, 2016

Such a pain, the fulfillment process takes a while. They are real "Hold" happy, they place orders on hold and you have to do like many steps to get it released. Not too happy with the customer service either as they are not as helpful as they should be see how my business directly brings business to them. If there is a clothing app alternative someone please let me know. constant frustration with them and their lack of assistance.

Montone Clothings
United States
Almost 2 years using the app
Edited August 24, 2021

Große Auswahl, leichte Handhabung. Produktpreise sind ein bisschen zu hoch. Ansonsten bin ich zufrieden.

Fotoshirter
Germany
Over 1 year using the app
May 15, 2017

What I thought was going to be complicated process turn out to be really quite easy. With some wonderful assistance from a great support person at Printful, my first (of many) T-Shirts is now posted and ready for sale. They were very patient with my many questions and I now have a great step by step process to list more shirts quickly and easily. Great support especially if you have never done this before.

Just Beautiful Treasures
United States
24 days using the app
November 12, 2020

Sketchy quality and inconsistent delivery. And they take zero responsibility for items that don't get delivered.
Plus, the app is super clunky. Awful.

The Puppini Sisters Shop
United Kingdom
Over 1 year using the app
Printful replied November 12, 2020

Hi there, thank you for sharing your feedback with us! We're sorry to hear your time hasn't been positive, but we hope to improve it moving forward.

I was unable to find an order that wasn't delivered, however, I do see that you have reached out about the order that was shipped out from Latvia's facility to the US and has been delivered now. Please note that due to the current pandemic delivery delays are likely to happen, but orders should reach your customers within 2 weeks using our Masterbox shipping method. Find more information on orders from EU facility to the US on our Fulfillment Updates page, under "Why is my US order fulfilled in the EU?" here: https://www.printful.com/fulfillment-updates

We would love to hear about your experience using our services and see how we could help you out with your concerns, please write to us at feedback@printful.com!

-Lauma

December 30, 2022

I've been using Printful service for about a year now. I have used/using other services also however, Printful is one of the better POD services out there. The app is great relative to other apps in the same market, although it can improve. The quality of the print job is fantastic, and the turn-around meets my expectations. I consider myself a novice at this point, and I am sure there are a whole bunch of things I have not tried yet.

Zanjebar
United States
Over 1 year using the app
November 15, 2019

PRICES ARE A LIL BIT HIGH, IT WOULD BE NICE TO HAVE CHEAPER OPTIONS TO BUY PRODUCTS CUZ I´M WRITTING FROM MX AND THE PRICE + THE SHIPPING ITS SOMETHING

ALTERMX
Mexico
23 days using the app
Printful replied November 15, 2019

Thank you for your review, we appreciate your feedback!

While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
These prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this! :)

- Vita

Edited June 3, 2020

I use this app for my Shopify store KonaClothingCo.com for t-shirts, bags, and hats. It is very user friendly. It is easy to add products to the store and modify them. The mock up feature is great as well. So far so good!

Kona Clothing Co
United States
23 days using the app
Printful replied June 4, 2020

Thank you for your review!
We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)

- Vita