Reviews (7,355)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

Edited June 3, 2020

I use this app for my Shopify store KonaClothingCo.com for t-shirts, bags, and hats. It is very user friendly. It is easy to add products to the store and modify them. The mock up feature is great as well. So far so good!

Kona Clothing Co
United States
23 days using the app
Printful replied June 4, 2020

Thank you for your review!
We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)

- Vita

August 9, 2017

WE have had a few orders messed up and then we also don't get the best product selections.

Greeks That Lift
United States
Almost 2 years using the app
November 19, 2016

Love the app. Makes designing and creating more fun without worrying about a large inventory. I love it!!! the products sync to my store smooth and easy. And it dont take long to do. Just a few short mins.

Sharelle Unique
United States
23 days using the app
May 23, 2019

You know how when things seem too good to be true? Welcome to Printful. Regularly expect your customers to receive misprinted items, poor print quality (not centered, poor color matching, random smeared ink), and even garments with either holes in them or tearing after 1 wash. It is embarrassing on a level that is forcing me to move away from drop shipping. If you value the face of your business- don't go this route. Invest the money to get your products made up front from a quality manufacturer and do everything yourself. By doing it that way not only can you put eyes on your products before your customers receive it, but it is also more profitable- it's just more time consuming. Trusting these people is poor business, and I guarantee you'll remember reading this if you go with them.

Shooter Up Aviation
United States
Almost 2 years using the app
Printful replied May 24, 2019

Thank you for your review, we truly appreciate hearing from you!
We're also sorry to hear that your experience with us has not been positive thus far, but hope that we can improve it moving forward.
We pride ourselves in the high quality products and prints we offer, which is why we are truly saddened to hear that you have experienced several quality concerns with your orders.
The issues you mentioned with print quality should not have passed our quality check.
Since all steps of the fulfillment process are done by human hand, mishaps can sometimes occur, although we do understand that is is not an excuse for sending our products with visible quality concerns.
This is why we also offer to easily submit problem reports on your orders, in case you have encountered an issue with the order, so we could assist you as fast as possible.

Our products should also not develop holes after the first wash, that is certainly not to be expected.
We'll follow up with your last problem report for some additional details and hope that we can assist you with these concerns!

- Vita

Edited April 6, 2018

I decided to work with Printful among many other print on demand companies, hoping to differentiate myself from the competition with better quality and designs. I trusted the popularity of Printful, but as usual, the majority of the people shows itself ignorant and their opinions count for nothing. Because a client received my first leggings printed with this company, and the leggings have several obvious and serious defects, like a white line on the middle of a black color leggings. How obvious is that? Apart from a purple line that ended up blue. The design does not match what I created. It is completely different from the original design, and the back doesn't even align with the front. The back is completely unaligned with the front, making the leggings look like made by primary school students. Also, the product description Printful gives you says "Made in USA" but they shipped from Latvia to UK, and wrote that on the paper my client received, so my client will assume that not only did I lie on the product description about where the Leggings were made, but also think that my company is located in Latvia. I don't plan to sell more leggings or other products by Printful, because this will be the end of my business, in general. How can I trust this company? It is hard to do business with Printful and trust the quality of the results after this.

Inspired By Will
Lithuania
Over 1 year using the app
Edited April 20, 2020

Really easy to use and set up, set my store up really quickly. I like that the product images are high quality, that being said I didn't enjoy the fact that designing a hat with a design on the front only imports front images of the hat when realistically, the customer would want to see the hat from more angles regardless of whether the hat had a design on the back.

Expected Clothing Co.
United Kingdom
23 days using the app
Printful replied April 22, 2020

Thank you for your review, we truly appreciate your feedback!
You can submit this and any other suggestions you have to our feature requests for a community vote here: https://www.printful.com/feature-request

Your feedback is important and it helps us improve this integration, as well as the other services we offer! :)

- Vita

May 19, 2024

ljshop vient de démarrer, nous venons de démarrer la boutique,

LJSHOP1
Dominican Republic
21 days using the app
Printful replied May 22, 2024

Merci de partager votre expérience! Nous sommes heureux d'apprendre que vous venez de démarrer votre boutique avec nous. Si vous avez des questions ou des préoccupations alors que vous continuez à créer votre boutique, n'hésitez pas à nous contacter par e-mail à feedback@printful.com. Nous sommes là pour vous accompagner à chaque étape !

Edited October 29, 2021

We enjoy the variety of products and they print so vividly! Orders are coming in faster than expected. We also love that they offer Plus-size Women's leggings. We're hoping that they will add in Plus-size Women's Shirts, pants, hoodies, and other products going up to 5x or 6x like their aop leggings! We would love to see that vs just the unisex options. (keep those too though!).

illuminate apparel llc
United States
Over 1 year using the app
March 4, 2019

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NORTHSIDE
Canada
Over 1 year using the app
December 13, 2017

Excellent Customer service BUT (the price is slightly more expensive).

Timor Finest
United Kingdom
Over 1 year using the app