Reviews (7,354)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

Edited June 14, 2019

This app is so simple to add products to my shopify store. I would like to see more clip art added that deals with gambling/poker

CLUB GRINDER
United States
About 1 year using the app
Printful replied April 9, 2019

Thank you for your review!
We're glad to hear that your experience with our services has been positive and we look forward to our continued collaboration.

We appreciate your suggestion and I can suggest you to also add it to our feauture request page for a community vote here: https://www.printful.com/feature-request

Feel free to reach out to us at feedback@printful.com with any other suggestions, questions or concerns you may have! :)

- Vita

Edited January 11, 2019

I enjoy the product personalization feature for customers. I would love if you guys added a "text warping" feature to the text input.

The 98 Print Shop
United States
21 days using the app
February 16, 2017

Very good app. Some buttons are a little hard to find, and it could be a little more intuitive, but overall Printful gets the job done well.

Bridgetown Goods
United States
About 1 year using the app
Edited December 8, 2020

Update 08. Dezember 2020:
Aktuell nur mehr 1 von 5 Sterne! Die Kommunikation mit den Kunden funktioniert großteils, allerdings wird nicht ehrlich und transparent kommuniziert. Seit 10 Tagen wartet ein Kunde auf Erfüllung seiner Bestellung, das Produkt galt kurz darauf als vergriffen, jetzt plötzlich ist es auch bei den Lieferanten nicht mehr erhältlich? Ich habe schon mehrmals Kontakt aufgenommen bzgl. ausverkaufter Ware, jedesmal hieß es, Nachschub kommt in den nächsten Tagen. Nichts gab es!
Werden uns nach einem anderen Anbieter umsehen müssen :-( Juni 2020:
Defintiv der beste Anbieter! Tolle Shopintegration, tolle Produkte, super Features, schneller Support!

room4living
Austria
Over 1 year using the app
Printful replied June 11, 2020

Update: Vielen Dank für Ihre Bewertung! Dies sind außergewöhnliche Zeiten für uns alle, und wir arbeiten hart daran, dass alle Aufträge so schnell wie möglich ausgeführt werden. Da die Pandemie mehrere Branchen auf der ganzen Welt betrifft, sind auch Lieferverzögerungen zu erwarten. Die aktuelle Situation mit einer Pandemie hat branchenweit zu einigen Lagermangel geführt. Wir kommunizieren kontinuierlich mit unseren Lagerlieferanten und arbeiten an Verbesserungen. Manchmal werden wir informiert, dass das Produkt nach der Bestellung nicht mehr vorrätig ist, daher kann dies jederzeit passieren. Wir empfehlen, wenn möglich alternative Produkte für Ihre Artikel festzulegen. Weitere Informationen zu unserem alternativen Tool finden Sie hier: https://help.printful.com/hc/en-us/articles/360014067139-How-does-the-alternative-products-tool-work-

Bitte lassen Sie uns wissen, wenn Sie weitere Fragen oder etwas anderes haben, unter feedback@printful.com!

Hallo, vielen Dank für Ihre Bewertung! Ihre positiven Erfahrungen mit unserer App und unseren Dienstleistungen haben uns eine angenehme Freude bereitet.Wir freuen uns schon darauf, dass wir Sie beim Erfüllen von Ihren unzähligen kommenden Aufträgen noch mehr unterstützen und durch unseren Rundum-Kundendienst ausgezeichnet betreuen.

- Zana

August 31, 2022

Works flawlessly, support is quite good. Was frankly surprised how easy this is - there's some things to figure out like how to link separate product templates from Printful to single products in Shopify, but learning curve is very easy.

Modern Racing Prints
United States
21 days using the app
October 12, 2019

Easy to use once you get the hang of it! Some of my products don't transfer over well so I kept them with a different POD vendor, but overall I'm very satisfied.

FKL Apparel
United States
21 days using the app
September 19, 2018

Quality of product is good. Customer service is poor. They need to work on phone support. They don't have any really.

Angela Simeone
United States
Over 1 year using the app
July 6, 2017

quality shirts at quality price

Themedshirts
United States
21 days using the app
August 6, 2016

I think it's wonderful! Very simple and intuitive to use! Great work!

Wordsmithclothingco
United States
21 days using the app
Edited July 6, 2023

Printul remains a company plagued with inept leadership, as it epically falls short in terms of eco-satisfaction. To date, after at least two years of assuring its client base that it will go greener, it continues presenting products that destroy our ecology, such as the newly released 100% paraffin candle -- regarded TOXIC by the National Institute for Occupational Safety and Health (NIOSH,) with a limited exposure warnings for humans. THIS behavior of Printful is simply unacceptable at this point. Sadly, they DO NOT HAVE A CLUE, and seem to care even less, just as long as they can make a profit. What else, their website fails to meet expectation every step of the way, with each update presenting more and more problems. I'm looking for a replacement for this company every day, eagerly awaiting one that takes eco-responsibility more seriously, and knows what's at stake for e-businesses owners trying to meet a growing demand of eco-solutions. As well as one that knows how to stay ahead of the curve.

I am immensely dissatisfied with this company.

säen
United States
Over 1 year using the app
Printful replied August 24, 2022

Hello, Säen!

Thank you for sharing your feedback. We're sorry to hear that your experience with Printful hasn't been the greatest so far, but we certainly hope we can improve it moving forward!

Our teams are always working on adding more products and features to our product catalog, of course and more eco-friendly products are always our top priority.

We would certainly like to learn more about your time with us so far and hear more about your thoughts about the offered products. Please reach out to at feedback@printful.com - we would love to hear from you!