Reviews (7,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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The stimates of delivery are always false: upt to a month later of the latest day of delivery, still a lots of products don't reach costumers. They don't even reimburse the costs of shipping, although them being quite high for this sector. Costumer support is lame, as they basically are there to redirect you to their webpage and not provide any support. Don't use printful: you will loose not only your time, but also your money, as they forget about you all the time. They lie continuously on their services. (I have been working with them for a whole year, and when you expect that things have been solved... they come up with a new idea to mess with you) Do you see all the 5 STARS reviews? All look the same one/two lines, without any answer from Printful... just bots. Don't fail to them.
Hi, thank you for your review! We’re very sorry to hear your experience with us has not been positive during this time! We understand that this is a difficult time for many businesses and people, and we are working diligently to fulfill all orders as fast as possible and inform you of any shipping updates we receive from our customers.
It is true that, during the peak season, our carriers were seeing an increase in online order sales and ongoing travel restrictions, limited cargo flights, etc, shipping times were much longer than before. We have no control over the shipping speed, and the shipping times given on our pages are only estimates and are subject to change. We will review each case and advise you of the best solution. Our Returns Policy will cover you in case the order is not delivered after the estimated delivery date + additonal wait time advised by our carriers. See our policy here; https://www.printful.com/policies/returns.
Please let us know if you have any additional questions, concerns, or anything else at feedback@printful.com!
-Lauma
I am using this app to create product mock up and print files and add them to my shopify store. I am excited and I will definitely provide more feedback when I get more experience using it.
Thank you for your review, we appreciate hearing from you and look forward to our collaboration!
If you get any questions or concerns along the way, be sure to reach out to us at feedback@printful.com, we'd love to hear from you! :)
- Vita
Its awesome ! I Love it. Keep doing and keep the good vibes. Its almost perfect and I am looking forward to see new things soon. Good.
Absolutely great! Easy to navigate and has made my life and business so much easier. I appreciate this company!
Ordered 2 samples, 1 sample faded after 1 wash along with the print not being straight on the shirt, the other sample lettering is twice as big as the other. Tried calling, no one answers, the live chat only seems to be open when they feel like it. Still waiting on a email back. I believe the people that have written great reviews about this app may have never looked at their products being sold. Paying $47.00 for 2 samples is also upsetting. I was hoping to have my shop up and running by now but since I have to wait on a reply back from Printful, I will probably seek a more reliable avenue. I want my customers to have quality printing and if there are any issues and want them to be resolved promptly and I don't see this happening with Printful.
great apps for new entrepreneurship startup business
Would recomend helps your own business loads of different designs to choice from easy to load products on to designs many templates to use
Fantastic App and Great Customer Service.
Printful has been fantastic in helping us expand our art business. We love the ever-growing product catalog and seamless integration into our website. Printful's customer service is top notch as well which really helps with managing customer orders. Look forward to seeing some better organizational features added to the back office!