Reviews (7,357)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

April 21, 2019

If you care at all about the quality of products going to your customers, I wouldn't recommend this service. Quality control just isn't there. Especially on embroidery, lots of customer complaints, lots of refunds. Orders will be put on hold for no reason creating longer wait times for your customers. Not good all around when consistency matters to you. My advice, unless you're running a dropship only website, bite the bullet and carry inventory so you KNOW that what your customers are getting meets your standards.

Savage Mane Beard Co.
United States
Over 1 year using the app
Printful replied April 23, 2019

Thank you for your review, we appreciate your feedback!
I'm sorry to hear that you have encountered some quality concerns with the products we offer.
I would like to assure you that we do have a quality check for all orders that are fulfilled at our facilities. Our graphics team also tries to review all of the graphics you submit on orders and if they spot any potential issues with them, there will be a hold placed on your order.
In such instances, you can edit the order and place it up for review, reply to us via email or reach out to us via our live chat feature to remove the hold.

We would also love to take a closer look at the issues you've encountered, so feel free to reach out to us at feedback@printful.com!

- Vita

November 12, 2015

UNBELIEVABLY AMAZING...They make my life -as well as countless other's lives- so much easier!

New View Clothing
United States
18 days using the app
February 9, 2018

it helps my customers what they want to Ware of there own Gear thank you guys so much for your Hard work for doing this for me and the companies as well

Regards,
Custom Kontrollers

Customkontrollerz
United States
18 days using the app
February 13, 2019

Great app! You have the ability to have all prints created and shipped from one vendor instead of having to compare print vendors. - However, I would like to see a better cost margin on the products, especially t-shirts. The pricing on same brand clothing is much higher than other on-line print providers. As a result I will be reviewing and trying other apps as I go along in a effort to find better margins. That said the Printful app also allows the ability to warehouse pack-ins as well as other products not available via Printful, however these benefits come at an additional price which I don't mind paying for the extras but the base prices for some clothing products are considerably higher. - Another plus is Printful has great tutorials especially when it comes to print colors.

Got Wiener
United States
About 1 year using the app
October 22, 2017

very easy to use. The customer service is very helpful as well. This is a great program for print on demand.

Killer Fit Gear
United States
17 days using the app
Edited March 19, 2020

Very good apllication, its's my favotire, i appraciate to appli, beacause he help in my business. Nice.

IADcustom
France
17 days using the app
November 9, 2018

It can be better, but it is the best one you can get compared to other print on demand sites. They do have great customer service as well.

LeGN
United States
About 1 year using the app
May 11, 2020

The app is a lot different then using online, I really cant do to much other then looking at stats. The app doesn't let you see your products.

Devine Imaging
United States
About 1 year using the app
Printful replied May 13, 2020

Hi, thank you for your review! If you are using the Printful app in your Shopify account, you will be able to see the products you have added from Printful to your Shopify storefront by going to the Printful app -> Products. There are more features available on the full printful.com website, such as the mockup generator, however, the Printful embedded app in Shopify provides all the necessary functions to add products to your storefront.

I hope this helps! In case you have any further questions about our app, be sure to let us know at support@printful.com anytime!

- Zana

September 30, 2022

I'm just starting out....this is confusing for me at the moment. But, I will get better. So, I'm gonna keep on trying.

CRKLONLINE
United States
About 1 year using the app
April 8, 2020

Overall works pretty good. So far I haven't had any issue pushing devices to my store, and submitting products via the Printful dashboard lets me add the proper categories/collections and tags so that way the smart collections/tags that I created will automatically filter to the appropriate header menus (such as Tops > All-Over Hoodies) without any extra effort. I'll update a few months from now after my vaporwave/80s/90s apparel store actual launches. Thanks!

V. H. Hess
United States
12 months using the app
Printful replied April 8, 2020

Thank you for your review, we're glad to have you with us. :)
If you encounter any questions or concerns along the way, be sure to reach out to us at support@printful.com!

- Vita