Reviews (7,357)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

September 9, 2017

Trust me, the website looks great and all. BUT the prices are so marked up that you barely earn a profit. I have wasted 10K because of printful thinking that it's so easy to print and ship on demand but i barely make any money to cover my cost.
ALSO, this company only wants to make a quick buck.
PRINTFUL, have you guys ever thought that you are contributing to fast fashion/garbage fashion brands that are saturating the market? No wonder, fashion is the second most polluted industry in the world! Please have a long and deep think and NEVER USE PRINTFUL AGAIN!

Worldlyvibes
Australia
About 1 year using the app
December 23, 2020

This app would be better if there was a system in place that deleted the "out of stock" variants automatically, while letting the store owner know

ThreeTaOne
United States
Over 1 year using the app
Printful replied December 25, 2020

Thank you for sharing your review! Although currently, this feature is not available, we are always working on improving our services! Please submit your idea for a Community Vote on our New Feature page: https://www.printful.com/feature-request.

If you have any additonal feedback, questions, or anything else, please feel free to reach us at feedback@printful.com!

-Lauma

May 5, 2024

exelente

My Store
United States
15 days using the app
Printful replied May 8, 2024

Thank you for leaving a review!

January 23, 2017

Amazing everything (fabric, delivery time, customer service) would be nice to have cheaper rates for shipping in canada tho.

Nitselec Beats Music
Canada
12 months using the app
August 12, 2023

As someone just starting their own online business, I've found this app to be an excellent way to test my ideas and get started. It's beneficial when you're limited on supplies or resources.

While I still have a lot to learn, it's comforting to know that I have this option to fall back on until I can figure things out on my own. I'm excited to see where this journey takes me

Dreaming is for Free
Spain
17 days using the app
November 3, 2018

I just added it to my store FloridaJava.com and This app is very easy to use and the prices are competitive. I will now be selling coffee and customizable t-shirts

Florida Java
United States
17 days using the app
Edited November 6, 2019

I WISH I COULD USE IT FOR FREE ON SHOPIFY AND ETSY I REALLY LIKE YOUR STUFF AND THE FAST SHIPPING thanks

saritshay
Israel
12 months using the app
Printful replied November 7, 2019

Thank you for your review!
I wanted to let you know that our plugin is free for all platforms. :)

Be sure to reach out to us at feedback@printful.com, if you have any additional questions or concerns!

- Vita

May 22, 2021

Can I do almost everything I want to do? Mostly. Am I ultimately happy with Printful? No. If you want to create and sell basic medium-quality items across a broad spectrum of products, you're covered. But if, for example, you want to produce super-high quality items that truly represent your brand (I'm an artist), then you're out of luck. The product creation UI is utilitarian at best. File uploads limited to 200mb, print quality limited to 300dpi (including posters), customization tools that only allow for the most basic and sloppy placement options - there is no pixel-perfect placement, there is no actual product measurements, you can't turn snapping on/off, etc. - no undo, no saving state, etc., and so many other limitations that it's an overall frustrating experience. And when you have a complex problem you can't count on customer service. When some of my art was printing pixelated I was first told "it's your art" (it wasn't), it's an anomaly (it wasn't), and then... "We don't know what happened, but it won't happen again" (it did). If something is damaged in shipping they easily take care of it, but anything beyond the most simple issues are challenging to solve. And oh... they ship products to customers via DHL, at least in the US. Yes, really. With all that said, there isn't another service that has the overall offering of Printful and it has one of the best integrations with Shopify, so it's the devil you know. I'd switch if there was something across-the-board *better*, but nothing is decidedly better across the full spectrum of Printful's offerings.

MJS.ART
United States
Over 1 year using the app
Printful replied May 23, 2021

Hi!

Thank you for your detailed review.
We wanted to address some of your concerns. Please note that due to human hands being involved in the fulfillment process, some placement discrepancies are acceptable, therefore having a precise design placement would do no good. Of course, we are always working on improvements, but our machines are set up in a certain way, so there are file types that we don't recommend, same applies to "heavy" files because they won't turn out the same way you see on the screen. Please note that mockup images are computer-generated and are by no means 100% accurate representations of the final product.

We use several shipping partners, including FedEx and USPS within the US, the chosen carrier depends on your location and other factors. Thank you for understanding!

You also mentioned issues with how the design looks, in some cases it can be your files, sometimes it can be a technical glitch, however, if that repeats, we do encourage you to check in with our support team so that information can be forwarded to our developer team. Thank you!

Overall, thank you for sharing your experience. We are constantly working on bettering our services, on adding more products to our catalog for each taste. We are proud of how our product generator works but as you noted, there can always be something that can be added or changed.
If you have any additional suggestions, please don't hesitate to check in with us at feedback@printful.com

-Renate

July 7, 2018

Seamless integration with my shopify store, couldnt ask for an easier way to add products. thanks so much

Isg Deals
United States
17 days using the app
July 1, 2019

I just opened my store and see the seamless process of adding products to my store. Also, the tutorials are awesome and are very informative. Keep those coming.

Top Billin Entertainment
United States
17 days using the app