Reviews (7,364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Charged me for two products that I never knew were synced. Wouldn't give me a refund. Horrible customer service agents, do not know English and common reasoning. You're better off printing yourself.
Quality control is horrible too. Their prices are honestly outrageous, I can get a shirt printed locally in Canada for $11 per shirt on a 24 shirt order and it costs $22 per shirt on printful. (Also cost me $48 for a hoodie - how can you make a profit on that) Add on the fact that the quality is horrible and it takes forever for international shipping.
I would not recommend, maybe use it to test out a design but take things over after that our use something like teesprings. Plenty of better opitions. You will not make a steady profit with this company.
I'd advise you to take a look at the negative reviews and the fourms around the internet and make your own decision. (Many shopify reviews are left with the promise that their SEO scores will be increased)
I don’t like the fact that lots of products get discontinued. My store is based only on sustainable clothing and the choice Printful has for sustainable items it’s already very limited so, when they suddenly discontinue 4 or 5 articles, they cause a big impact on the store.
My experience with the printing and delivery times is good so far, but I haven’t got enough sales to asses it properly.
it would be nice to see a mock up as I design. Hard topmast photo.
Works great so far. I definitely like the continuing updating of products. The support team is very responsive.
This app has its ups and downs, mostly ups, I only use it for a few products as some of their stuff is a little pricey.
Thank you for your review!
While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering our product prices, while still retaining their quality, which is why we truly appreciate your feedback on this!
- Vita
Best App Ever. As a graphic designer, I was looking for an easy backend app to help share my designs to the world...the Printful app did the trick. AWESOME APP!!!
~Mitch
I have thousands of products to add to my store. That will never happen with their "product push limit" of only 2 products a day. Seems as if they only care about their established customers and not customers that are new and starting up.
Hey there,
Thank you for sharing your review! We're truly sorry that this has been an unpleasant experience for you!
This wasn't an easy decision as we understand how important it is to start a new store. To help manage the order volume during this peak season, we're proactively introducing some product push limitations for customers located in the US and Canada. This should help us keep our fulfillment estimates consistent, so your customers get their holiday orders within the expected time. This only affects new products and not the existing items in your store. As soon as we can handle more order volume, we will lift the restriction. Please follow the newest updates here: https://www.printful.com/fulfillment-updates
If you have any additonal feedback or questions please feel free to reach us at feedback@printful.com!
-Lauma
I normally do not write negative reviews but I'm so furious with the horrible fulfillment time that my very first customer is getting, or not getting if you want to get technical. So, basically my very FIRST customer ordered a shirt on Aug. 23rd. It is now Sept. 2nd and the shirt is still in the printing stage. The ship out time on the order says between Aug. 29th & Sept. 1st. So of course now it's the weekend and I suspect at this point it'll be another week. It's come to the point where I feel I have to offer this customer a free product from my other collections due to me and the customers inconvenience. This is completely unacceptable and I keep getting the run around on why it hasn't been printed and shipped yet. They told me the tshirt when printed over 4 times, didn't meet their quality control, but the strange thing is this shirt had been ordered after hers and theirs went out the next day after they ordered it, the same exact Tshirts! No quality issue there. Not to mention that I ordered 3 samples of this exact shirt design and everyone received them in a decent time frame without issue. Incidents like this make me want to try other print on demand services or just print ourselves but I've been trying to be so patient but my patience is running very thin right now. I could see if maybe they offer a print/delivery policy something similar to dominos pizza where if it's not delivered within a certain time frame your pizza is free lol... but nothing! No apology, no rhyme or reason, just nothing except for you and your customers to wait for something they paid for. I've put ship times on my website in regards to lengthy times just as a precaution but it's now been 10 days plus the weekend, plus the Labor Day holiday, and hoping they send it by Tuesday Sept. 4th will put this order at 13 days and that's "IF" they ship it on Tuesday. So messed up, smh.
Ich hab die App im Shopify Store schon, aber ich schaffe es nicht, Printful und Shopify zu connecten, es poppt immer das Fenster auf, ich soll die App, ich ja schon habe, installieren. Auch kann ich kein eigenes Design hochladen. Dann kommt ein Fenster, es geht derzeit nicht, aber das ist jeden Tag so. Merkwürdig.
Hallo!
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Es tut uns leid zu hören, dass Sie mit technischen Problemen zu kämpfen haben!
Wir würden uns die von Ihnen erwähnten Probleme gerne ansehen und werden uns in Kürze mit Ihnen in Verbindung setzen, um mehr zu erfahren und Ihnen bei der Lösung der Probleme zu helfen.
-Santa
It's a fun and rather easy to use. But there are options missing like linking similar products together that don't quite fit in the parameter of "variant" and having folders to organize the uploaded files.