Reviews (7,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Extremely slow, shameful quality of printing and merchandise and abysmal customer service. I have no idea who can possibly be giving these jokers good reviews.
Hi there!
We're sorry to hear that you have not enjoyed your experience with Printful. Please know that we take great pride in our quality but we also take responsibility for any errors on our part.
Our estimated fulfillment time is 2-5 business days, excluding weekends, holidays, and shipping, but we do our best to get the orders out as soon as possible.
If you have specific issues with specific orders, please reach out to us at feedback@printful.com and we will do our best to turn this experience around. Hope to hear from you soon!
WARNING: NEVER INSTALL PRINTFUL IF YOU HAVE ANY OTHER MOD OF POD APPS INSTALLED.
Installing Printful with OTHER MANUFACTURING ON DEMAND OR PRINT ON DEMAND vendors can destroy the shipping profiles. If you uninstall both, Printful will recreate the shipping profiles, but you lose your whole catalog of designed products on Printful and according to the company, the only option is to recreate them.
Never uninstall Printful or you will lose your designed products. While their support was attentive, they have no way to restore your store's products on their platform - they apparently do not make any backups. Poor design.
Additionally, as we have seen, any order that contains a PRINTFUL product and someone else's may reject the shipping address.
WE HAVE DISCONTINUED THE USE OF PRINTFUL.
Thank you for reaching out! Printful can co-exist with other POD platforms, however, it is true that if you uninstall the app, it would remove the sync and you would have to re-create the items from scratch. We would advise saving your products as Product Templates first, in case you need to adjust your settings/plugin. You can also add this feature request here: https://www.printful.com/feature-request.
Let us know if you have any further questions or anything else at feedback@printful.com!
-Lauma
Great app! Easy to get your professional online store started!
Printful! A friend recommended and I totally agree... Quality printing and Fast! love these guys, app is great and helping to launch successful products. Costs a bit more but reliable and worth it.
It really is pretty seamless. I only wish you could edit a product design after it was posted to your store, without having to just post it completely over again.
Hi!
Thank you for leaving a review.
Please note that you can edit the print file as well as pricing, description, mockups in Printful directly by clicking on that product. For design changes, tick in Bulk edit or individual variations and click Change print file.
You can also edit some product features through Shopify like description, pricing, mockup placement.
If you have any other questions or concerns, please let us know via support@printful.com
Best wishes,
Customer Service is very delayed in responding to questions, which often leads to missed deadlines or fulfillment of packages. Also there has been some difficulty with uploading new products to the store itself. Other great quality printing.
I think it's great but it is overpriced compared to competitors. That being said, I supposed the quality might make it worth it. I wish I could easily update changes to a product once it's already posted in my store though.
While I enjoy using Printful for most of the apparel on my website and love that they keep adding more. One thing that is a huge red flag is the lack of great customer service. Anytime I "chat" with a rep; they're always very rude and not enthused about helping the customer solve an issue. I'm leaving this review after a one year observation because I'm not the one who goes around writing reviews for every issue but I felt like this review was needed. Work on your customer service because it sucks.
Hi, thank you for your review! We really appreciate hearing from you and I'm very sorry to hear about your experience with our customer support team! It is definitely important to us that you receive high-quality and polite service when contacting us, so we will definitely review your interactions with our team members to see how the communication can be improved moving forward.
I will follow-up with you via email regarding your experience with our team and I hope we can improve your experience with us!
- Zana
I use the app to integrate with my shopify shopify shop it is easy to work with and very helpful.
So far so good. Looking forward to a slightly larger print area on the t-shirts. It's great for "memes" but larger designs become a bit too small, in some cases. Otherwise Printful is awesome.