Reviews (7,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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I have launched my store using Printful lately. All my orders are impossible to be tracked. I mean you can track them up to a certain point. Fulfilment was in Latvia, and after the parcels were sent abroad there is no tracking of them as if they were lost. Printful rep tells me to contact the Latvian Post and that it is in transit and she understands my concerns!!! She was not helpful and could not give any answers as if it was a bot. I am so disappointed I'll have to refund my client. DON'T USE THEIR SERVICES ON YOUR FRONT STORE UNTIL YOU CHECK THEIR DELIVERY SERVICES!!! CAUTION!!! Poor Customer Service!
Hey there, thank you for sharing your review and we are truly sorry to hear your experience hasn't been the best lately! We'll review the communication you had with our customer support internally.
I completely understand the current shipping delays can be very frustrating. Once the parcel is handed over to our carriers, we have no control over the shipping speed, especially, now, when everything is delayed due to transportation and social restrictions in place.
Once the order is sent abroad, it will remain with this status until it's received in the recipient's country and the first scan is made the tracking information should be updated then. In the meantime, the parcel can be in the queue on the plane, sorting centers, etc. The pending packages rarely get tracking updates about waiting in line which may give the impression that they're lost in transit. We will do our best to advise our customers of the wait times we receive from our carriers. Please follow the latest updates on our Fulfillment Updates page here: https://www.printful.com/fulfillment-updates.
If you have any additonal questions or concerns please feel free to reach us at feedback@printul.com!
-Lauma
This is an answer to a HUGE problem..Makes loading products to my store a breeze...plus your fulfilment as well? A dream come true! Thanks millions!
Printful is outstanding. They offer many integrations into other store systems and marketplaces and their tools are so easy to use. I initially centered my business around Shopify with Printful as an add-on, but I now view Printful as the core piece of my business, with Shopify and other integrations as my add-ons.
Beste
Vielen Dank, dass Sie sich für Printful entschieden haben! 🧡
Thank you for choosing Printful! 🧡
Es buena e intuitiva, y no la recomendaría por sus altos precios en México, dado que ya existe printful en México deberían ser mas baratos los envíos
support center it's very helpful, and they inform me and offers me to many times good and helpful information.the app its easy to use and i like the surface........
Customer service is horrible! It was much better pre-Covid when you could speak to someone. I've had stock issues and I keep sending screenshots and explaining the problem and the reps keep bringing up a totally separate item which has nothing to do with what I'm talking about. It's like I'm talking to myself.
Thank you for sharing your review with us, we are so sorry to hear your time at Printful has been unpleasant lately, but we hope to improve it moving forward!
I was able to find your inquiry and I truly apologize for the miscommunication on our part, we'll investigate this internally to improve our services.
I have followed up with you directly to gather more information and hopefully find a solution to your problem.
-Lauma
Freedom of creativity. Let your imagination run wild!!!
If you want your own branded goods but don’t want to commit to stock - this is the app for you - thanks guys
There are things I like about printful better than I like about printify. The big deal breaker for me was the 3D mock ups, and custom inside labels.