Reviews (7,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Great joint venture
Horrible Customer Service. Sure you can make shirts but when they turn out incorrect or wrong they have little to no customer service to help solve the issue. Instead they will blame you for the mistake.
It's not hard to make a shirt and send it out for free to keep the customer happy. Especially when they have spent over $300 with your service.
Horrible Service by Zana, Maija, and Celene.
Got my items fast and great quality prints! Definitely would recommend.
I'M USING THIS APP, BUT I MIGHT STOP USING IT.
YOU MIGHTS ASK WHY? WEEELLL, BECAUSE THE PRODUCT AND SHIPPING PRICES ARE TOO EXPENSIVE. I'M NOT MAKING PROFIT WITH THIS APP.
IF YOU ARE READING THIS AND YOU WANT TO INSTALL THIS APP, I WANT TO LET YOU KNOW THAT YOU'RE NOT GOING MAKE PROFIT. DON'T USE THIS APP!!!!!!!!
Thank you for sharing your review, we truly appreciate it!
We understand that our prices may not be suitable for all our users, but we consider them fair taking into account that they cover the costs of the products, printing and fulfillment, the features on our website and the free integrations we offer. However, we do review the costs of our products, shipping, and features regularly and lower them whenever possible.
If you have any additional feedback, as well as any questions or concerns, please reach out to us at feedback@printful.com!
-Lauma
PROS:
-Easy to setup
-All automatic
-Simple interface
-Great support
-Awesome quality products
CONS:
-Super expensive
-Long fulfillment time
-Small selection of products
This has been the easiest e-commerce solution by far. I can finally focus on designing :) very happy!
So far so good! Haven't had a lot of experience with it yet to give it a 5 star so for now 4. We have ordered only a few but shipping speed was good and quality was good.
Products quality is good but more expensive than other POD providers. Terrible international shipping. Products take more than one month to reach customers after they are shipped! After contacting customer service and being told many times that they work on improving the service. I asked for clear answers on when improvements are going to happen. It turns out they are doing nothing about it and will not solve it in the near future. Did not even bother to workout a solution. My business is suffering because of the bad customer experience.
Hi there!
Thank you for sharing your experience. Sorry to hear that international shipping delays have caused you such inconvenience. Please know that it was never our intention.
We are working with several carriers and we are in constant communication to improve the shipping speed, however, it depends on various factors especially now when transportation is limited and there is additional waiting time for the packages to be shipped. These changes have affected the industry as a whole and although at this time we don't have an ETA on when international shipping speed will improve, we will continue doing our best to get the packages to the recipients as fast as possible. We sincerely appreciate your patience!
Regarding our pricing, although some of our prices are higher, please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, and option to edit the designs with our generator.
If you'd like to discuss these matters further, please contact us at feedback@printful.com
- Renate
The nice thing about Printful is that it's pretty automated and easy to add designs. However, the prices are VERY high so the margins are VERY low. Two days ago I found a place locally where I can literally make DOUBLE the profit (or at least get very close) with higher quality material AND they'll ship.
I had a sweater that I ordered 8 days ago that was supposed to go to an influencer with 419,000 followers, but since it hasn't even been shipped yet (8 days and still waiting) he will not get it in time.
Printful integrates well, but if you can't make much money, then you better sell some serious volume.
Printful is the print-on-demand company we use the most. They are a great company but their customer service needs some improvement. I spent HOURs trying to find out the size of the inside label of the shirts they provide. The size (which they say is 3x3 inches) refers to the whole label, not the logo that you put in their pre-made label. There's no specific size for the logo size and it's not provided ANYWHERE, including the templates and size guides for the shirts. I've contacted customer support numerous times and no one can seem to help with such a seemingly easy task... *facepalm*
Thank you for your review, we appreciate your feedback on your experience!
I'm sorry to hear that there was a miscommunication between you and our support team, but wanted to also assure you that our sole goal is to assist you and provide the best possible customer support.
The logo area in the inside label is 3x1.13 inches for shirts and 2.5x0.94 inches for sweatshirts.
If you have any additional feedback, as well as an questions or concerns, be sure to reach out to feedback@printful.com, we would love to hear from you!
- Vita