Reviews (7,368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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The app connected seamlessly with Shopify, and is very intuitive and user friendly. They have a great selection of printable products with reasonable pricing. You can import designs or create your own in the app, which surprisingly has quite a lot of options for customization. Uploading to the store is quick and easy, and if you need to make edits to a design, it will update on your shop in real time. On top of all that, they handle all the order prep and drop shipping. I would definitely recommend Printful!
good overall, easy to use well deone
Used this app to sell merch for my brand. I like the quality, but there are hidden fees that make it so that you lose money if you don't markup your prices by 60-90%. This is on top of the base costs you pay for the products.
Hello!
Thank you for your review and for sharing your honest feedback.
The price you see in our product catalog would include the product itself and one print and additional prints would cost extra. As shipping and taxes (if applicable), are calculated on a variety of different factors like size of the order, fulfillment location and final destination - they're added only at the checkout.
If there are any unexpected charges that you've noticed, don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.
It is fantastic! The best app. Used it for 2 weeks and everything is great. Wish it will be better..
Thank you for your review, we truly appreciate it!
If you have any suggestions on how we could improve our app, be sure to reach out to us at feedback@printful.com! :)
- Vita
Me gusta su facil manejo y sus muchas funciones. Me gustaría ver las fotos más grandes, y tener más p
Easy and very helpful, creating with their tools is piece of cake. Go check my first just opened store www.UderThe420Leaf.com all products were created there.
App is easy to use but my problem is with pricing. I don't think I'll be able to make any profits staying competitive if I use this app.
Hi there!
Thank you for your review, we truly appreciate it!
We understand that our prices may not be suitable for all our users, but we consider them fair taking into account that they cover the costs of the products, printing and fulfillment, the features on our website and the free integrations we offer. However, we do review the costs of our products, shipping, and features regularly and lower them whenever possible.
If you have any additional feedback, as well as any questions or concerns, please reach out to us at feedback@printful.com!
- Elina
I like Printful but I'm considering testing out another drop shipping company. The fulfillment center wait time is too long. I have customers that placed orders over two weeks ago and still their order has not been fulfilled. The worst part is customer support. You can not call and speak with a representative neither can you chat with anyone. Honestly that's bad business. I can tell this company scaled really fast but was not prepared. When a customer places an order on my site and has to wait over two weeks or up to a month to receive that order, that's bad business on my end and a high likelihood that the person will NOT be a repeat customer.
Thank you for sharing your feedback, we truly appreciate it!
Currently, we have quite steady fulfillment times, only in edge cases such as stock shortages or if the item doesn't pass our Quality Control, the fulfillment can take longer. We will do our best to advise you on each case specifically. You can see our fulfillment times here: https://www.printful.com/fulfillment-updates.
At this time, our standard phone support is not available. We're focusing on assisting customers via chat and email. Our chat support is available 24/7, we may turn off the chat to handle the incoming volume so you should try again later. You can also reach us at support@printful.com, our response times are about a day now.
In case you have any further questions please feel free to reach us at any time!
-Lauma
Ich bin mehr als zufrieden mit der App. Sie ist einfach und leicht selbst erklärend. Mir würde es gefallen einen Button oder ähnliches zu haben das Kunden etwas individuelles machen können. In meinem Shop.
Hallo!
Vielen Dank für Ihre Bewertung. Wir entschuldigen uns für die Online-Übersetzung.
Bitte beachten Sie, dass Sie unser Personalisierungstool für Shopify verwenden können, um Ihren Kunden die Möglichkeit zu bieten, ihre Bestellung mit eigenen Texten oder Bildern zu personalisieren. Weitere Informationen finden Sie hier: https://www.printful.com/product-personalization-tool#shopify
Und wenn Sie dabei Hilfe benötigen, wenden Sie sich bitte an unser Support-Team: support@printful.com
- Renate
Everything has been amazing so far, I'm really looking forward to developing more with Printful!