Reviews (7,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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So far, So good. The app is easy to use & trust worthy. Looking forward to grow business together. :-)
Wonderful app, easy to use. I prefer using the full site than the app in shopify, but the iteration is pretty seamless. It's easy to upload & create designs.
After 3 weeks cannot sync my Shopify store with the Printful app I decided to erase the app once and for all. A lot of conversations with the support and some steps to fix my issue but nothing.3 weeks just waiting for their devs to fix this issue. .3 weeks not running ads and over 50 products in a draft mode.
Hi there,
Thank you for your review :)
We're sorry to hear that you haven't been able to sync your store with us, and we'd be happy to investigate this further. Could you please reach out to us at feedback@printful.com with more details on the situation? We'll gladly check on the issue and see how we could help.
Hope to hear from you soon!
The best advice: order sample product. I ordered four samples, a T shirt, two kinds of sweatshirts, and a mug. Of those, only *one* was to a decent standard. The mug had a misaligned/blurry print. The T-shirt had color bleed thru, because they don't use a white undercoat for dark colors. The Sweatshirt was the same (on black), and the print itself was blurry as heck in places. Customer service was wishy-washy, and only after repeated attempts was it suggested that "we might be able to do better". Other suppliers are not nearly as problematic, though, not all product through all suppliers are created equal. So, again, order test product!!!
Ultimately, they refunded the purchase for the three screwed up items, but I can't in good conscience use or recommend them.
I'm having a terrible time with the integration of printful and shopify with my own domain. Been charged for 4 months I think now and still no shop up and happening. I can't honestly recommend it as yet.
Hi there!
Thank you for your review. We're very sorry to hear your experience with us has not been positive during this time.
In case there's anything you'd like to share about your experience with us or if you have any questions, surely let us know at feedback@printful.com; we'd love to hear from you!
- Elina
I would definitely recommend this app - being on the customer side I have used several. This one is easy!
i use this app to help me start my clothing brand , i dont like the size of the printing area and i wish that you fix this problem
It does what it's supposed to, but I would have preferred a little more integration, so I wasn't having to fill out all of my products in Shopify, and then mapping them all one by one in Printful.
Also, required complaint that the paid features aren't also free. But otherwise great.
Really like the app and the quality of the products were worth the cost until the pandemic started. Orders took a month to receive, the quality was crap and when argued with them about the quality they told me that for their backup facilities it was still good enough. I can't sell new products that look like they came from a donation store after 10 years of wearing and washing. Very disappointed with their customer service.
Hi, thank you for your review, we really appreciate it! We're glad to know that you've been having an overall positive experience with Printful, but it is saddening to hear that the situation with the pandemic has made your experience less enjoyable. I do hope we can improve it moving forward!
Since we are using printing services of back-up facilities to help us manage the order volume at this time, there might be some slight differences from the quality you might be used to when receiving products from us directly. The back-up facilities were selected based on their quality and speed to ensure that they can provide products and service which are up to our standards. I can definitely understand that it might not be pleasant to receive a product which is not the same quality and your feedback on this experience is definitely useful to us.
We also offer the option to opt out of back-up facility fulfillment in your Printful account -> Stores -> View store -> Settings -> find "Orders" under the Settings section, and uncheck the box for fulfillment at back-up facilities. With this, your orders will be routed for fulfillment to the most convenient facility from the options you have left enabled in your settings.
I see our customer service team has assisted with resolving the situation with the received order.
Thank you again for your review! We hope to return to our regular fulfillment times very soon to continue providing fast services to our users.
In case there's anything else you'd like to share about your time with us, be sure to let us know at feedback@printful.com anytime!
- Zana
it´s good