Reviews (7,367)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

December 27, 2023

I love this app to be able to create and sell from so many products The sky is the limit! Don't waste time just dive right in and start creating your products to help shape the worlds future. 20 stars if I could!

MUNDO MALL
United States
12 days using the app
December 13, 2016

No consistency in throw pillow color with the print file I send. Colors always come out completely different. Stitching is already loose in some of the samples I just ordered. It's a shame because I really like the pillows. I won't be ordering from here again.

Mechiesloft Com
United States
11 months using the app
December 1, 2015

Printful is VERY BAD at customer service. When asking about shipping dates and confirming delivery times with staff on more than one occasion.. packages were delivered late to customers after being promised they would be delivered on time and no refund was provided to us or our customers. Nor a solution to reship products on time after discovering they would be late.

CEO was of no assistance or help and does not see value in customer relations.

The Purple Elephant Campaign
Canada
9 months using the app
November 14, 2018

I used this app to make my design become a reality, the quality of the clothes and the way it prints my logo is also quality. The shipping is fast, I also love how you can use your logo on the packaging it makes our customers feel more secure and confident on buying from my store.

Living MV
United States
12 days using the app
July 31, 2024

Beste

Nova
Germany
About 2 hours using the app
Printful replied August 4, 2024

Vielen Dank, dass Sie sich für Printful entschieden haben! 🧡

Thank you for choosing Printful! 🧡

March 18, 2022

After having installed several other apps that do print on demand, Printful is by far the most user friendly interface. While other UX's in this category are very clunky and not intuitive, there is a logical progression through every step in the design process here. I use this app for a few of my Shopify Plus stores and my only complaint is that I will get customers that send me photos of crooked design placements (and yes, our print files were placed squarely within the guideline) or print that comes off after a few washes. All in all, this app is a great way to test demand with no upfront cost. Great work overall. As with any project like this, there is always some improvement still to be done.

State Of Mind
United States
11 days using the app
August 1, 2023

Very user friendly, It integrates with your shopify store super smoothly! It makes print on demand a breeze.

American Avenue
United States
8 months using the app
April 23, 2019

The most awful platform. Beware. I ran 2 test orders and had problems on each test. There are too many steps, settings and troubleshooting that needs to be done for a simple order. You need an entire tech department to handle each issue and they will just blame with me and shopify for the breakdown in their process. If an order is not being fulfilled, there needs to be some kind of notification. Thank goodness these were only test orders and I'm not a real customer. Why go through so may problems when there are many other similar vendor's? Integrated apps are to make the process easier and smoother for customer's and store owner's. Printful is not worth it and their customer service is frustrating.

http://www.DebateDontDestroy/
United States
9 months using the app
Printful replied April 23, 2019

Thank you for your review, we appreciate your feedback!
I am sorry to hear that you have encountered some concerns with our Printful + Shopify integration, as well as our customer support team. I do hope that we can improve our collaboration moving forward.

We checked in with your concerns and I wanted to let you know that you would need to set your order status as "Unfulfilled" for orders to sync up with us and appear in your Printful Dashboard > Orders.

I also suggest checking in with this quick video tutorial on how the integration between Shopify and Printful works: https://youtu.be/D6_DXWALfSU

We would also love to hear from you with some additional details on your experience with our platform, integration with Shopify, as well as our support team. Your feedback is very valuable to us, as we strive to provide high quality services and support.
You can reach out to us by emailing feedback@printful.com! :)

- Vita

November 12, 2019

Excellente application , en attente des produits de la marque Champion en Europe :) , pour une prochaine mise à jour il faudrait proposer des impressions non brodé sur les Bobs old school

Festival-zone
France
8 months using the app
August 16, 2016

So far I absolutely love Printful the app is really easy to use and integrates really nicely with Shopify. I love the mockup generator. My only wish is that there were more of the various tshirt products on it to mockup...

Dancetease
United States
8 months using the app