Reviews (7,368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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You get your money for nothing and your ships for free
Really good platform to design clothes for your brand, the only downside is that the clothes are a bit expensive so you have to be comfortable to charge your customers more
When it works the way it's supposed to, it's fantastic. Unfortunately it is unreliable.
Multiple times I've had orders that have made it through part of the fulfillment only to get lost. When this has happened, I've had to contact customer service to check on the existing item. Sometimes that fix it immediately, other times they tell me there's no issue and it takes several times to contact them. Not worth the hassle of inconsistent fulfillment.
Thank you for your review!
We're truly sorry to see you've encountered these concerns with our services and I wanted to let you know that we truly appreciate your feedback, as this allows us to improve the quality of the services we offer.
We take about 2-7 business days to create apparel products (t-shirts, etc.) and 2-5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that. You can open up the order in your Printful Dashboard to see its current status and whether it's been shipped.
This does not happen frequently, but sometimes orders can go missing in transit. If this happens, we are happy to issue a refund or a reshipment of the order, you can see more on this in our Return Policy here: https://www.printful.com/policies/returns
Feel free to reach out to us at feedback@printful.com, if you have any additional questions or concerns, we'd certainly love to hear from you!
- Vita
Very difficult to edit designs on the app
esperienza epica. Può essere davvero un'opportunità da dietro una tastiera! Da provare!
I'm a UI/UX Designer and i can tell that is really seamless the integration with Shopify, good UX, very user friendly, well done!
Love this app so easy to set up fantastic to use loads of options.
Looks good and now my store os coming along just nice with these high quality products thanks heaps @printful
The worst customer service I have ever dealt with. Takes customer service over 72 hours to respond to a simple email, usually do not have a solution for up to two weeks. I would recommend anyone interested Printful to not use the application. Fulfillment time is typically longer than suggested.
Hi, thank you for your review! We're sorry to hear you haven't had a positive experience with our customer service, but I hope we can improve it moving forward! Due to an influx of messages at this time, our response times are slightly delayed as well, but we are working as fast as possible to get back to all inquiries.
One of our team members will follow-up with you shortly.
- Zana
Printful has be of greatest help in stocking my store. I would recommend it to anyone trying to start and on line business.
HORRIBLE guarantee product arrival. We ordered sample product for our business; hat, hoodie and tank top. Tank and Hoodie were bundled together and hat shipped separate. However; they listed same tracking number for ALL items. Hat and Hoodie were NEVER received BECAUSE the hat tracking number showed as delivered and received...well NO SHIT!!! The hat did arrive, not the other products! Printful refuses to provide items or refund money; therefore, they get shitty recommendation and this awesome review.
Don't use them. Pulling our business.