Reviews (7,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Support is very helpful, tips on the website are very informative and the platform is great. Well done!
Thank you for your review, we truly appreciate hearing from you.
We're also glad to see that your experience with us has been positive and we look forward to our ongoing collaboration! :)
- Vita
High product costs make it very difficult to profit with Printful. Had a terrible experience with their customer service as well.
Great experience!!! Great Work...very glad we are able to able to start working with Printful and take our brand to the next level
Worst support ever. Nobody can help you out, they just keep sending video tutorials. But nobody, after 5 attempts, can help you install everything properly. We finally managed to have it working, and now we found out they have the worst delivery system ever. Items don´t arrive on time or directly just don´t arrive. And if you try and contact them for shipping issues they just want your clients to find out what has happened, instead of them taking care of the problem. Incredible. Don´t waste your time, very unprofessional. Not what we expected.
Great app. Shows all products and syncs them fast and easy!
So far, so good. No complaints and easy to use.
I am currently ordering samples to determine the quality of these printed products. I do like the quality I have seen thus far, however I am not impressed with the number of times the sample orders I have placed have been out of stock. 1 of the items was out of stock for an indefinite period of time so in response, they cancelled my order (which I was not aware of). Since you only get a limit of 6 items at a sample price per month, I carefully selected which products would make up those 6. As a result of it being out of stock post purchase, I only was able to purchase 5 at the sample price and was told to purchase it again the following month which would take up 1 of the 6 I am allocated for the following month. Additionally, I was also only refunded for the product and not the extra shipping I paid for this product. I am very disappointed by the level of customer support I have received when I addressed these issues through their chat function.
Thank you for your review, we truly appreciate your feedback on your experience!
We're sorry to hear about your trouble with products being out of stock, as well as the quality of our customer support.
As we source our fabric from various suppliers around the world, we can't always account for the shipment delays they could encounter and this was certainly not something you should expect to happen on a frequent basis.
We also wanted to assure you that our main goal as Printful's Customer Support Team is to assist you by making your print-on-demand experience as seamless as possible.
We have just verified that you have been refunded earlier today for the shipping you paid on the entire order, you can find this refund by going to your Printful Dashboard > Billing > Printful Wallet.
Be sure to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Love it! Super easy to use and sell through.
Great but too bad we can't use the product review and sometimes not that intuitive but making it work. Thanks
For a person who has never done anything like pod I love how easy it is to navigate your site!! Wish you were a bit cheaper when it comes to charging me to get my product made for my customers. Over all I like the selection