Reviews (7,353)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

March 11, 2024

Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.

La Bindi
United States
Over 6 years using the app
Printful replied March 13, 2024

Hi there, thank you for your review! We appreciate the feedback you've shared and we'd definitely like to look into this further. Could you please reach out to us at feedback@printful.com? We'll check on the previous communication with our support team and help with the issue you've been experiencing :)

May 9, 2016

Loving using printful to fulfill my orders, makes starting a small t-shirt company so much easier and more affordable

Bean And Jean
Canada
Almost 8 years using the app
June 25, 2024

Sogar das nachträgliche Ändern der Produkte die sich schon im Shop befinden ist ein mit Printful sehr einfach. Es macht einfach nur Spaß mit der App zu arbeiten. Ich bin vollkommen begeistert!

BMRNG.rocks
Germany
4 months using the app
Printful replied June 30, 2024

Wir freuen uns zu hören, dass Ihnen die Zusammenarbeit mit Printful Spaß gemacht hat. Vielen Dank, dass Sie Ihre Erfahrungen geteilt haben! 🧡

We're happy to hear that you have been enjoying working with Printful. Thank you for sharing your experience! 🧡

March 10, 2024

Die App ist einfach und übersichtlich. Einfache Integration in Shopify. Funktioniert bestens.

fiveliberty
Switzerland
Over 6 years using the app
Printful replied March 14, 2024

Wir freuen uns auf Ihr wunderbares Feedback! Wir freuen uns zu hören, dass Sie den Vorgang als einfach und unkompliziert empfunden haben. Sicherzustellen, dass alles perfekt funktioniert, hat für uns immer oberste Priorität! :)

We appreciate your wonderful feedback! We're glad to hear that you found the process easy and simple. Making sure that everything works perfectly is always our top priority! :)

January 28, 2020

Genial. Cada vez el servicio es mejor y la cantidad de productos es increible. Llevo trabajando con esta empresa dos años y todo perfecto. Unicamente que desde EEUU a Europa hay que tener cuidado porque aduanas cobra aranceles exagerados.

Solo Artes Marciales
Spain
Over 7 years using the app
Printful replied January 29, 2020

Hola, gracias por tu comentario positivo! ¡Estamos muy contentos de saber que estás disfrutando de tu experiencia con Printful y esperamos seguir proveyendote un excelente servicio!
Si hay algo en lo que podamos ayudarte, ¡asegúrate de informarnos en cualquier momento!

- Zana

March 29, 2024

I don't see where I can get access to my different stores. I have a shopify and etsy shop and I don't see how to locate them to make changes. Unless it's not on the app. Otherwise it's good if it's just something quick that you need to check with your orders. Like it!

Shoe Bakery
United States
Almost 6 years using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned store access. Please send us an email at feedback@printful.com and we'll be happy to help!

July 5, 2024

super easy to use great app overall

FuseRacing
United States
About 2 months using the app
Printful replied July 7, 2024

We’re thrilled to hear it’s been a great experience for you! Thank you for sharing your feedback! 😊

June 9, 2024

Very Helpful

SAVNPIK Deals
United Arab Emirates
About 1 year using the app
Printful replied June 12, 2024

We appreciate the feedback!🙂

July 19, 2017

-Poor quality print on black tshirt. (white marks around and print gets off)

-hat embroidery is higher than it should

-One week for fulfilment, three weeks to deliver to Europe

-When I got sample they marked the price I would like to sell what resulted in paying 70 euros in import taxes. (200 euro order)

-Barcode stickers on all of the products

-It just doesn't look well, packages from China look better

To sum it up that's the end of my cooperation with them, before we started. I cannot provide such a low quality to anyone else.

Moral Void
Germany
Over 7 years using the app
June 4, 2024

Seamless integration. They really could not make the process simplilar and my changes update instantly in Shopify

Blue Market Arts
United States
Over 1 year using the app
Printful replied June 6, 2024

We're thrilled to hear that the process has been seamless! Thank you for your feedback! 💫