Printful: Print on Demand

Would be cool but any change in price results in you having to recreate the product over again from scratch.

Such a pain in the ass.

I ran a Buy 1, Get 40% off sale on T-shirts and every single shirt that was 40% off can't sync and even though in their platform it shows an icon of the shirt they ordered, I have to recreate it from scratch. There's not even a clone button.

Live Chat Support says there's no other way and didn't seem to think this was a big issue.

I've been using Printful for a few weeks now. I really love the concept because it allows me to attempt to start a T-Shirt (brand) company at a low investment. The 2 stars are for 1) their awesome customer service and 2) for the print quality. Some people complained about print quality but so far I have been happy, despite the placement of my logos not matching the product mockup. The customer service is by far their best attribute, while it is impossible to receive real-time customer service, the responses are generally quick and extremely helpful. All the replies from different team members and genuinely helpful.

I would like to offer more of their products to my customers, but the costs are just so high that it's impossible to offer them at a reasonable rate. Example 1: their cheapest mug is $10 and shipping it is $11, so I am charged $21 for a mug: JOKES! I wouldn't want to charge over $12 in the first place for a cheap white mug so charging $25+ to my customers is out of the question. Example 2: their 12x16 canvas is $45 and shipping it is $36, meaning we're already at an unreasonable cost to me of $81: forget about it. My customers don't want to pay $100 for a tiny Cavas of my photography.

PROS:
- Customer Service
- Print Quality
- No overhead
- Little to no risk

CONS:
- Extremely high costs of goods
- High Shipping rates
- Product printing can differ from your mockup
- Extremely slow shipping

Overall I am happy with the service because it enables me to test out a market for a brand I wish to create at very little cost to myself. Because I am trying to create a brand rather than make money, I can use Printful. If you are looking to make money, look elsewhere, unless you already have a client base. If you price your products reasonably, your profit margin will be extremely low.

I am using Printful in hopes of building a brand within the next 8-14 months. If I don't succeed, no big deal as the cost is nominal. If I do succeed, I can drop Printful, print local and start making money! Either way: Printful did its job.

*If not for terribly slow shipping and most products being too expensive, I would rate 4-5 stars*

July 13 EDIT:

Fulfilment and Shipping are beyond irritating. I haven't marketed my new store yet so it's Family and Friends only... which makes it even more embarrassing. Point in case: my friend put an order in June. It was shipped June 26. 20 days later, she has yet to receive the product. It's ridiculous. I'll never have repeat customers with this kind of bogus shipping service. And I'm in Toronto! I can't imagine if it were an order outside of North America. I have another order that was placed July 5..... 8 days later and the only update is "Sorting Completed" so it has yet to be fulfilled, let alone shipped. JOKES

Changing my Final Verdict Rating to 1 STAR. Unless Printful helps me out and fixes some serious issue then I can lift the rating to 3-5 stars depending on service provided.

Its a fantastic app and easy to use interface to organize products, orders and inventory. Definitely a must have for any store wanting to personalize their own products! 5 stars!

Only used for a couple of weeks, but so far, excellent! Integration with my shopify seems flawless and the mock-ups are great.

This is an update to my previous review:

The Printful customer service team really restored my faith in them again and dealt with my complaint effectively and professionally. I've read some negative comments regarding Printful's customer service, so didn't have high expectations, however, it was fantastic! I received my ordered samples and the prints came out perfect!! I hope that all of my future orders will carry the same level of quality print! Once this has been proved I will give a full 5* review!

Thank You Printful.

The Printful integration and ease of use are amazing, as is the quality of the their t-shirts. Unfortunately this is where it ends. I'm a new business and have already experienced issues with print quality that have made me lose confidence in this Company. My sample orders of simple white text, printed onto black and navy shirts are gritty, rough and not pure white (the shirt is actually visible through the ink). I've recently placed one of my first customer orders and the print quality on the hoodie is completely embarrassing (I've had to give a refund). Printful customer service have told me the the print would look 'Vintage' because the hoodie is not 100% cotton! I am very disappointed and will have to consider looking for a new supplier, as Printful seem unable to cope with recent demand (due to Covid) and my business will suffer as they are outsourcing other printers (they've even recently stopped sample orders). I had another order sit waiting for fulfilment for 8 days, which is not acceptable. Printful will ruin me before I've even had the chance to establish myself. Finally, the cost of items once VAT and shipping are added on is just a no go! There will never be any profit to be made and there is no way I will increase my prices to accommodate this with the low level print quality being produced. The only profit makers here are Printful!! Mockup Generator is the best and very simple to use.

I am losing my mind right now over how amazing Printful is! BRAVO!

Easy to use so far just started.

Its great however I think the designer should be able to work on new products using the app on the go.

Love it alot and it's fun to have when conducting a business.a must have platform besides others.yes

i would suggest lowering the prices, a little, i believe they are a bit to high, if you add it to, shipping, and design etc. you either make very little to no profit, or you have to skyrocket your prices to make some profit.