Reviews (7,371)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Hi. So i left printify cause their prints were garbage and they made me lose a lot of customers because of that. I was wondering.. can i trust you? Can i be sure your prints will be good quality ? Can i be sure of what you'll ship out to my customers? That what they see on the website is what they get? Another question.. why is the print placement so high? It looks terrible on tees but even worst on the back of the hoodies. So i couldn't add any to my shop. Is it something you will fix in the future? Thanks so much for your time. I UPDATED MY PREVIOUS REVIEW AND WILL CONSIDER PUTTING 5 STARS IF THINGS WILL BE OK THIS TIME. thank you.
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Hey, there!
Thank you for your feedback. We're truly sorry to hear that our services didn't meet your expectations. As per our Terms of Service once an order has started fulfillment (includes a T-shirt being picked up and print file sent to the printer) it isn't possible to make any adjustments. We understand that a one-time courtesy exception was offered to you previously, however, it isn't something that we can always offer.
We understand that you need to do what is best for your business and are sad to see you go. We wish you all the best in your future endeavors.
-Liva
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Hi there!
Thank you for your honest review!
We absolutely understand that product pricing is very important for you as a store owner and for your business.
While our prices might be higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services.
We are always working on lowering our product prices, where possible, while still retaining their quality, of course.
We're very sorry to hear that your interactions with our customer service have not been great and we would definitely like to know more about your experience. High-quality customer service is one of our top priorities and we train our team extensively to provide excellent customer support experience to our users.
I will follow up with you directly to learn more about your time with us and how we could improve!
-Santa
your service sucks ass i have nothing but problem and you don't seem to know how to restock your products
Hi!
Sorry to hear that you have not enjoyed our services.
Please know that we do our best to restock all items but as we stock on-demand, at times we are depending on our suppliers. We understand that you depend on us, so we do our best to inform you about any stocking problems. If you have any specific issues with your out-of-stock items, please contact us at feedback@printful.com and we will do our best to turn your experience around.
Hope to hear from you soon!
-Renate
I am absolutely amazed at just how easy it was to integrate and launch my store using Printful ! I am super excited to see what the future has in store for me and this new venture! Thank you for being a part of my journey and helping me make it happen !!
super handling in der App, bisher keine großen Probleme gehabt
Versandpreise könnten klarer genannt werden und das Personalisierungstool auch für Frauenshirts zeigt dann als Mockup im Warenkorb einen Mann an, das konnte ich bisher noch nicht beheben
Very good app. allowed me to create my store in a very short time. Shipping may use some work though, I wish orders are delivered faster. It takes a while.
It would be nice to be able to change the mockups if you accidental choose the wrong one, with ease.
This app is outstanding... So easy to print and ship on demand.
Easy to use app. I only would like to see that I can upload and create multiple designs in a batch. I have 80+ designs which I need to produce per product.
This is a very good app but the team has been really helpful. This is a very good app but the team has been really helpful
They have too many overpriced items. For example, I would find a hat that cost £10, which is a fair price, but then would be charged £4 for adding my logo, another £4 for VAT, an additional £4 for shipping and so on. This would eventually leave the price of a average quality hat costing £30 meaning that i have to charge higher. This makes no sense, until they can fix their ridiculous high pricing and 2 week shipping i would consider using something else before using.
Hi there!
Thank you for your review and for sharing your experience with us!
Regarding our product pricing, we definitely understand that price plays a major role if you're a business owner. And I simply wanted to note that there is a complexity of things behind our pricing that our customers who are running successful businesses are willing to pay for - it's not only the high-quality products, but easy to use integrations with e-commerce, 24/7 support team, and more.
However, we do review the costs of our products, shipping, and features regularly and lower them whenever possible.
If you have any additional feedback, as well as any questions or concerns, please reach out to us at feedback@printful.com!
- Elina