Printful: Print on Demand

It's a decent app I still don't understand why it wants to sync all my products and get involved with other aspects of my store. Print stuff, that's all I want quit asking me to sync my other products. it's annoying.

Shipping times are the worst! Takes over 14 days for ANYTHING. Most of the items, 99% take 30+ days. Their design software is glitchy and needs a ton of work. Other POD software companies may have terrible software but the only thing that matters is turn around time. I've experienced nothing but headache over 3 months. Not to mention they are the HIGHEST PRICED POD anywhere. DO NOT USE! Oh, I've contacted support several times, seems to be a continued issue.

Absolutely the most unprofessional, and worst fulfillment service ever in existence. Literally have mis printed or messed up most orders costing me more money, losing customers, & make us look untrustworthy because of their lazy good for nothing team not caring how prints come out, taking way to long to fulfill even just one product. Printful is the saddest company Ive ever seen even make the attempt of being successful theyre so lazy and garbage I dont know how theyre allowed on here. I would never Recommend this app to anyone not even my worst enemy. You will only lose customers & lose money if you download this app I promise you they are so lucky I can't post pictures of everything here NOT A TRUSTED APP

prices are high but good for just starting out, hat printing is not the best and they charge $19 how are you supposed to compete with companies like lids etc , t-shirts are good so far from my experince

Serious lack of customer service! When launching a tshirt printing company I assumed it was best to go with a larger company to allow less worry on my part on working out back end logistics with a smaller, local company. I was so wrong!

It wasn't uncommon for my customers to wait 2 weeks or more for a simple tshirt! When attempting to contact Printful for an update, it typically takes at least 24 hours for an email response, and don't bother trying to chat them through they're website, they're never on.

In addition, two of my customers received low quality/damaged products and Printful asked for clearer pictures of the damage. How does that sound...hey Mr. Customer the damaged product that you received, I'll need a clearer picture of the poor quality before I can reimburse you?!?! JUST TERRIBLE! One of my products was also returned to them and THEY provided the wrong return address and won't reimburse now that the package is lost in the mail with nowhere to go.

I have never been so surprised with customer service, it's like trying to deal with a bad telecommunications provider! I have since gone with a small local company who treats me much better and I also have the satisfaction of helping out another small business owner. AVOID THE PRINTFUL AT ALL COSTS!

Like learning any new app, it takes a little bit of time to familiarize yourself with the various features. Once you know the app better it's a lot of fun and works so efficiently with other sites like Etsy and Shopify!

Too long shipping time or sometimes nothing at all. First it was ok... but the longer you work with it the less the care.

I love Printful. The app is easy to use and flexible.

amazing quality and easy to use! my sample orders came quickly and i was amazed at the quality of the products
1

expensive and very unreliable. After 4 days there is a message that the order cannot be carried out. Good that there are alternatives where it works very well