Reviews (7,371)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.
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Easy to use, easy to design t-shirts.
Easy transactions and pleasant experience.
I just wish there were more product selections.
Hi!
Thank you for leaving your positive review.
We are always working on adding more products to our catalog. To see something specific that you desire, please check out our requests and vote or submit your own request on our feature request page (https://www.printful.com/feature-request). Our team always takes a look there before deciding what else to add to our catalog. We sincerely appreciate your patience!
- Renate
Sync is perfect, App helps you with mock ups and fotographs, good products too. Its sad that fullifilmen takes so long (6 Days for 2 Shirts), thats to long for my customers because shipping takes up to 10 days to germany
Thank you for your review, we appreciate hearing from you!
As far as our fulfillment times go, we take about 2-7 business days to create apparel products (t-shirts, etc.) and 2-5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that.
Speed and price depends on product type and destination and more than a half of our orders are shipped within 3 business days or less.
There are also some additional ways to speed up order fulfillment:
1. Checking in with the Availability tab on the products page, to see if we have the specific product in stock. Restocking products from our suppliers takes about 2-3 business days on average;
2. Choosing the Overnight shipping rate. Orders with overnight shipping are set in our priority fulfillment queue.
Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Je recommande cette application à 100%, tellement facile d'utilisation
Mon seul regret....ne peut l'avoir découverte plus tôt !
I would give it 5, if there were a wider array of products
I've tried a number of POD companies and the mock-up generator is one of the most important factors in selecting a company. Printful has done their best with the ability to be as creative as possible with designs, even including a number of supports.
My biggest disappointment is the lack of a basic X and Y component when placing your design on a shirt. When I find a location I like I have to rely on counting arrow clicks on my keyboard in order to remember where I placed my design if I want to use the location again for a different shirt. In addition, my shirts rely on a non-embroidered pocket logo design that I have to do my best to eyeball where to place it. It would be nice if Printful had a quick option asking if you'd like the large front design area or the pocket area.
I understand that I can download the template and design on Adobe, but I am not yet adept at this skill.
Overall:
Positive: easy mock-up generator, quality products, and wonderful support.
Work On: Add X/Y on generator and a pocket logo location for non-embroidered designs
Thank you for your review, we appreciate your feedback!
We're constantly working on improving our mockup generator, which is why we truly appreciate your suggestion!
I'll forward it to our UI team, as they are currently working on these type of improvements.
Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
Edit: Since writing the review underneath I have been contacted by some supportive and caring customer care agents. They have also informed me that Printful are currently in the process of opening a European Centre to avoid EU customs charges (see below). The actual opening date is still unclear.
Printful do not state VAT or correct product value on packages = Extra customs charges & VAT which have been crippling my business and customer retention (eg. a €40 hoodie will be charged an additional €19.50).
Unbelievably bad customer service. One agent in particular, who twice I had the misfortune of having to deal with. There is absolutely no care for the customer.
Printful is a great Print on Demand company. I've ordered samples and can say that the quality is quite nice. No chemical odor, packaged individually and shipped in a timely manner. The reason I gave it a 3 stars is that the delivery package looked like the products were shoved in a small delivery bag, so when I received it, it did not look appealing. Also, since I'm based in Canada and my customers likely will come from Canada to start, the customs/duties is likely going to make a negative impact.
Thank you for your review, we appreciate hearing from you!
As you mention some concerns with the quality of the shipment you received, I will be reaching out to you shorty via email for some additional details on these concerns.
I also wanted to let you know that we appreciate your feedback on the customs duties that will be applied to shipments which are shipped over to Canada, as this helps us improve our shipping system and the shipping methods we offer.
I hope that we can improve your experience with us and look forward to our ongoing collaboration! :)
- Vita
Very disappointing to say the least, poor print quality and long lead times. Despite following guidelines to the letter
Thank you for sharing your review! We are very sorry to hear your time using our services hasn't been the best, but we hope to improve it moving forward!
Any errors on our part are always covered by our Returns Policy and we'll offer a reshipment or a refund, you can view it here: https://www.printful.com/policies/returns.
We'd like to learn more about your experience, please reach us at feedback@printful.com and we'll do our best to help!
-Lauma
Most of the reviews here are good, but my experience was bad. They had a cotton tee in their catalog and I ordered 27 of them. I double checked the print flies and everything and trusted them with the order because their service charges were higher than other companies. When the order arrived, I was shocked by the cheap quality shirts they sent us. The shirt wasn't even cotton but a thin polyester-cotton shirt that looked faded. The print was bearly readable and had blemishes, when I contacted them for a return and a refund, they kept on saying my print file was to blame for it (Ignoring the rest of the problems). I sent them 4 emails with pictures of the tees attached and they kept on sending the same response over and over again. They took 3 days to reply to one of the emails only to end up with the same response. I had an awful experience and now I have to live with a huge loss.
Really easy to set up, design, and import products to Shopify. I really love designing clothes on the All-Over' options. Would love to see more 'All-Over' print options for longline skirts, dresses, towels, and tea towels!