Reviews (7,209)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.

December 8, 2016

A little expensive, but otherwise a good service.

Jimbilljack
Canada
3 months using the app
January 26, 2021

STAY AWAY THE QUALITY IS HORRIBLE!!! I HAD DOZENS OF MY CUSTOMERS COMPLAINING BECAUSE THE PRINTING IS TRASH AND IT WRINKLES AND PEELS OFF AFTER ONE WASH.... THIS IS A HUGE ISSUE THAT PRINTFUL WILL NOT FIX

Full Send Diesel
United States
3 months using the app
Printful replied January 27, 2021

Hi there!

Thank you for sharing your review- we truly appreciate it!

We are sorry to hear you encountered multiple issues with our products. We recommend filling out a Problem Report in your Printful Dashboard> Orders and our support team will get back to you with the best solution. We understand that fulfillment errors can be unpleasant, we are working very hard to make sure we minimize them as much as we can. Our Returns Policy will cover any errors made on our part, read more here: https://www.printful.com/policies/returns

Let us know if you have any questions or anything else at feedback@printful.com!

- Elina

November 29, 2022

No programming required! Only a business user is required to start selling Printful custom-printed items through your Shopify store! Well done!

PivotreeSOTF
Canada
4 days using the app
Edited January 17, 2021

Great app and integration. I used printful years back (and remember it being good then) and was pleasantly surprised how far they've come from an already great app. Simple to use but deep when you need it.

TrendySwimmer
United States
4 days using the app
Printful replied January 18, 2021

Hi! Welcome back to Printful!
Thank you for your kind words and if you ever feel like you have some ideas for improvement or any suggestions, please feel free to reach out to us at feedback@printful.com

- Renate

December 10, 2020

*Precios caros (poco margen de beneficio si quieres ser competitivo). **Gastos de envío extremadamente caros! (Con la cantidad de envíos que deben tener, tendrían que negociar mejores tarifas y repercutirlas en el cliente, o es que ganan dinero con los envíos?)
***Retrasos en los envíos. Aunque prometen 3-6 días hay pedidos que tardan hasta 5 veces mas!
****Rastreo a medias... La calidad de los productos creo que es buena y la impresión tambien pero tienen muchos defectos que hacen que incorporarlos a tu tienda no sea una labor sencilla. Simplemente estoy buscando alternativas.

Reptilian Shop
Spain
3 months using the app
Printful replied December 11, 2020

Hola!

Gracias por compartir su reseña! Lamento escuchar que ha encontrado estos problemas con nuestros servicios.

Por lo que respecta a nuestros precios, definitivamente entendemos que el precio juega un papel importante cuando tiene su propio negocio. Tenga en cuenta que nuestros precios no sólo incluyen el precio base del producto o la impresión, sino que también cubren por el resto de servicios adicionales, por ejemplo, atención al cliente 24/7, todas las integraciones, no tiene que fabricar ni enviar el producto, etc. Consideramos que nuestros precios son justos cuando se tienen en cuenta los servicios y calidad que ofrecemos.

Las tarifas de envío se basan en los costos de envío promedio para cada categoría de producto. Nuestros costos de envío se calculan directamente de nuestros transportistas; no nos enfocamos en obtener ninguna ganancia en el envío y trabajamos para obtener las mejores ofertas de los transportistas.

De verdad, los pedidos internacionales están experimentando tiempos de entrega más largos debido a la situación con Covid-19. Los envíos están tardando más de lo habitual debido a que se realizan principalmente con vuelos de pasajeros. Pero estos vuelos ahora mismo son limitados, mientras que el número de envíos sigue creciendo.
En nuestra página puede ver todas nuestras actualizaciones al respecto, incluyendo nuestros tiempos actuales de gestión.
https://www.printful.com/es/avisos-gestion

Si tiene alguna pregunta respecto a esto, no dude en contactarnos a través de correo electrónico: (feedback@printful.com).

- Elina

July 22, 2015

The integration works really well. No major drawbacks at all. However, for each Size and Color variation you have to assign the same model all over again. The best solution so far has prepared ScalablePress. There you may bulk assignment for the different sizes and colors.

As mentioned in the previous reviews the major disadvantages are: prices and prolonged turn around period. I would personally recommend you to check other POD Shopify apps this includes Print Aura and Pressera.

Presseratestas
Lithuania
4 months using the app
Edited April 2, 2020

Logged in to Printful found a notification that some products require a P65 warning in California. I was told We are to add it to the products. How am I supposed to know what chemical they use in the items ahead of time? Second Why don't they just update the templates to accommodate this issue. Very frustrating. I am considering other options. Items I have received are good quality.

Will_E_shop
United States
4 months using the app
Printful replied April 3, 2020

Hi, thank you for your review! More information about the Proposition 65 warning and the concerning products can be found in this FAQ https://www.printful.com/faq/products/340-what-is-proposition-65-and-how-does-it-affect-me-.
Since this specific warning refers to orders being shipped to California, it can't be included with the products when pushing them from Printful to your Shopify store, because the user decides whether they will be selling to customers in California or not. You can consider including a disclaimer on Proposition 65 in the product descriptions, but the warning will also be present on the packing slips for orders which are going to California and include any of the concerning products.

If you have any further questions or concerns on this, be sure to let us know at feedback@printful.com!

- Zana

October 26, 2022

So far loving it! Helped me easily create my store. Would love to see more stiker options in the future (types, materials, colors, etc).

NeuralArtCreations
United States
3 months using the app
Edited March 7, 2019

I use the app to add products to my store, to read other customer reviews about certain merchandise.

Behind My Smile Faith Based Apparel
United States
4 days using the app
July 4, 2023

I've run Printful through both Squarespace and Shopify. It works well with both, but it really shines in Shopify.

Hammond Raffetto Art
United States
4 days using the app