Reviews (7,374)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its high-quality products like t-shirts and mugs, noting their vibrant colors and durability. Its user-friendly design tools and seamless Shopify integration simplify store management, while efficient fulfillment and shipping processes ensure quick and reliable delivery. Merchants also value the responsive customer support, commitment to sustainability, and no minimum order requirement, which are particularly beneficial for small businesses.

December 14, 2018

J'aime leurs produits et leur système d'application des motifs sur les vêtements. Je n'ai pas encore tester leur livraison. Merci Printful.

Maître Keto
Canada
3 months using the app
October 25, 2023

Il sistema è bellissimo.
Vorrei vedere più prodotti da customizzare tipo i puffer insieme a una maggiore possibilità di creare palette di colore simili se non uguali con diversi prodotti.

Let it bleed™ (2022) (Monkey's not real) "LEIB"🩸
Italy
3 months using the app
November 2, 2020

Absolute trash. I added a few shirts to our store to give some apparel options. The very first order for a few tank tops remains unfulfilled after 4 weeks. Multiple emails to support didn't address anything and they refused to refund the purchase. Avoid at ALL COSTS.

Shelter Fitness
United States
4 months using the app
Printful replied November 5, 2020

Hey! Thank you for sharing your feedback with us! We truly appreciate it!

I'm very sorry to see your order experienced a fulfillment delay, we understand how unpleasant ...

Edited May 21, 2020

20 days later my shirts have not arrived, Terrible customer service and terrible process!!!

Ordered on May 2nd as a test order before I sell this to the public. That was the best decision of my life!. Do not use Printful till today I have not received my order 20 days later. Customer support told me they usually ship within 20 -25 days. Luckily , I do not have to justify this to one of my clients ...

Foxy Brands
United States
4 months using the app
Printful replied May 22, 2020

Hi, thank you for your review! We're very sorry to hear that your order has not arrived yet!
Our fulfillment timeframes are longer for the time being due to the situation ...

Edited August 5, 2021

Website is fairly easy to use, though the app wouldn’t function on its own inside of Shopify, I had to login and use it on Printful’s home page. Which worked and apparently had the same features, but was annoying. On my first sample order, two of three shirts were misprinted, and their print didn’t survive one wash, even though we were sure to follow Printful’s washing guidelines to give them the ...

Native Plants Unlimited LLC
United States
4 months using the app
Printful replied June 20, 2021

Hey there!

Thank you for your feedback. We pride ourselves on the quality of the products we provide and are sad to hear about your experience. Let us assure you that ...

January 11, 2023

Fiz um pedido em Dezembro, e o pedido foi devolvido. Não consigo resolver meu problema com ninguém. Já enviei um milhão de e-mails e até agora nada foi feito. Simplesmente lavaram as mãos. Estou até agora sem o pedido. Preciso que alguém entre em contato comigo, para tentarmos resolver esse problema, que já dura quase um mês. Aqui é a minha última tentativa para obter ajuda, pois não sei mais a ...

Maníaca Store
Brazil
4 months using the app
March 30, 2020

very good

SPEED RIDER
Switzerland
3 months using the app
August 25, 2015

Functionally sound - this review is more as a cautionary tale for UK-based online businesses.

Alas! I really wanted this app to work for me. It is, in theory, exactly what I need, but the high cost of the items, the shipping fees and the surprise customs charges meant it wasn't a viable option. We ended up losing money on all products because we refunded our customers their excess customs ...

Ld Test
United Kingdom
4 months using the app
February 12, 2022

Super teuer, super langer Versand, super schlechte Bedienung, für uns ist das hier die reinste Zeitverschwendung. Die Preise zu finden und die Artikel zu erstellen ist sehr langwierig. Es ist nicht erkennbar was ein Artikel am Ende kosten wird. Die empfohlene Kalkulation der Verkaufspreise ist ein schlechter Witz. Wenn man die Preisempfehlungen befolgt wird jeder Verkäufer Geld verlieren. Dieser ...

handyhuellen.berlin
Germany
4 months using the app
Printful replied February 13, 2022

Hallo!

Vielen Dank für das Teilen Ihrer Erfahrung. Entschuldigung, für die Antwort wurde ein Online-Übersetzer verwendet.

Wir verstehen, dass Sie Bedenken bezüglich unseres ...

April 18, 2017

Tech support is a joke. Margins are crap. If you have issues shipping internationally, they "recommend" that you not sell to international customers.
There are other companies doing this very same thing.

Kulbaco
United States
4 months using the app