Reviews (7,344)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

June 29, 2024

saas

Swezs
Türkiye
About 2 months using the app
Printful replied July 7, 2024

Thank you for your review! 😊

April 22, 2024

works

WagALotBowWow
United States
Over 4 years using the app
Printful replied April 25, 2024

We appreciate your fantastic review! 💫

March 11, 2024

Their customer support SUCKS now. It used to be great, but they shut down the phone number and their chat support is only weekdays during work hours now. I'm having an issue adding products and the fix they gave me would've deleted ALL of my hundreds of items, but they neglected to tell me that part. I was suspicious that might happen and confirmed it with them. They keep just sending me back to Shopify for help, instead of helping, giving me some BS about a product limit in Shopify that doesn't exist and sending me back to them...AGAIN. I don't know if they're pulling back support because they're in trouble, but there a 50/50 chance ik just gonna switch to Printify.

La Bindi
United States
Over 6 years using the app
Printful replied March 13, 2024

Hi there, thank you for your review! We appreciate the feedback you've shared and we'd definitely like to look into this further. Could you please reach out to us at feedback@printful.com? We'll check on the previous communication with our support team and help with the issue you've been experiencing :)

March 29, 2024

I don't see where I can get access to my different stores. I have a shopify and etsy shop and I don't see how to locate them to make changes. Unless it's not on the app. Otherwise it's good if it's just something quick that you need to check with your orders. Like it!

Shoe Bakery
United States
Almost 6 years using the app
Printful replied April 4, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned store access. Please send us an email at feedback@printful.com and we'll be happy to help!

April 25, 2024

I love Printful. I stated my SwagableStore for t-shirts and it's been great. The whole package looks professional.

Swagable Store
United States
About 4 years using the app
Printful replied April 28, 2024

We appreciate the positive review! ❤️

Edited April 8, 2024

Its great. I just looking for caps! Fitted or snapbacks.

Hoodbot
United States
About 8 years using the app
February 7, 2014

The app integration is great, much better than all of the other apps I tested before opening my store… The variety of products and the turn around time to delivery were the deciding factors for me… Many successful orders and no problems with the process so far… There were a couple of hiccups with sample shirt prints that I received, but the customer support team addressed my concerns quickly and were helpful in figuring out what went wrong. My only suggestion would be a tighter QA process… Since we aren't able to see our products before they go out for order, you guys have to be our eyes on quality for our customers.

The PopLyfe
United States
About 5 years using the app
Edited April 20, 2024

SO far so good- great prices, GREAT customer service.

David Hinnebusch Artworks
United States
Almost 8 years using the app
March 10, 2024

Die App ist einfach und übersichtlich. Einfache Integration in Shopify. Funktioniert bestens.

fiveliberty
Switzerland
Over 6 years using the app
Printful replied March 14, 2024

Wir freuen uns auf Ihr wunderbares Feedback! Wir freuen uns zu hören, dass Sie den Vorgang als einfach und unkompliziert empfunden haben. Sicherzustellen, dass alles perfekt funktioniert, hat für uns immer oberste Priorität! :)

We appreciate your wonderful feedback! We're glad to hear that you found the process easy and simple. Making sure that everything works perfectly is always our top priority! :)

July 5, 2024

Love the app

Ronnieno
United Kingdom
About 1 month using the app
Printful replied July 7, 2024

We're thrilled to hear you're loving the app! Thank you for sharing! 🧡