Reviews (7,374)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its high-quality products like t-shirts and mugs, noting their vibrant colors and durability. Its user-friendly design tools and seamless Shopify integration simplify store management, while efficient fulfillment and shipping processes ensure quick and reliable delivery. Merchants also value the responsive customer support, commitment to sustainability, and no minimum order requirement, which are particularly beneficial for small businesses.

December 14, 2018

J'aime leurs produits et leur système d'application des motifs sur les vêtements. Je n'ai pas encore tester leur livraison. Merci Printful.

Maître Keto
Canada
22 days using the app
July 14, 2016

Really needs to work with shopify to make adding design variants easier. If I wasnt so bored and frustrated with that one aspect I would proabably give these guys 5/5. Great quality shirts.

Tripsupply
United States
28 days using the app
December 18, 2018

This app does 90% of the work for me, Printful is fantastic! there's no way I could fulfill all these products by myself. Thank you, Printful.

null-swag
Canada
1 day using the app
August 30, 2023

I haven't made any sales yet, but everything so far has been really easy to use and syncs between Shopify and TikTok smoothly!

IAP Products
United States
1 day using the app
Edited July 19, 2019

'Printful's inept attempt to provide a POD service, do not trust what they display', 29s screen capture showing the laughable state of their print file offering - https://youtu.be/lF7bDVTcpho

Printful founder Davis must have raised some cash, not enough it seems, and now trying to deliver a platform with a skeleton crew. Printful shows me I have a 2XL tag file uploaded, on opening I see it is ...

Causebadge
United Kingdom
25 days using the app
Printful replied July 19, 2019

Thank you for your review, we truly appreciate hearing from you!
We're sorry to see that your experience with us has not been positive, but we do hope to improve it in the ...

Edited August 3, 2016

After two orders I can safely say I wouldn't recommend this store to any other. My first sample order had two printing errors for which I received full refunds. The second order is 7 days past order and I have been contacting them for days to resolve. Every time I hear "its shipping Monday" but today (Monday) it turns out they are just reading the same status line I can see and nothing has ...

Xodancewearxo
United States
25 days using the app
August 4, 2020

Having continual problems. Printful customer service for incorrect orders is non-existent. Very hard to manage with them. I DO NOT RECOMMEND.

Vantage Sports
United States
25 days using the app
Printful replied August 8, 2020

Thank you for your review, we appreciate your feedback!
We' re truly sorry that your experience with us hasn't been great, but definitely hope to improve it moving forward.

...

December 2, 2017

CANADIAN STORE OWNERS BEWARE.

I have operated an online merchandising company since 2008. Our model has been to produce inventory, store it, and ship it out when it sells. Typical retail, nothing new.

We were introduced to Shopify and Printful in late October 2017. It looked like a game-changer - print on demand, no need to handle our own inventory, shipping provided, etc. This method was ...

Coast Mercantile
Canada
28 days using the app
March 5, 2016

Great concept, poor execution. If you're a brand that plans on getting premium products with this service you will be disappointed. There are a number of serious issues with using Printful. I tested this for my business and determined the quality was simply not there.

1. The production, fulfillment and shipping times are way too long. Once the order is place, 3-7 days for picking and production ...

Shine Vessels
United States
24 days using the app
November 9, 2018

It can be better, but it is the best one you can get compared to other print on demand sites. They do have great customer service as well.

LeGN
United States
21 days using the app