Reviews (7,204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.
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Easiest plugin app Ive used...hands down.
The interface is easy enough for someone like myself to use. I have a hard enough time building a website and was expecting to have a similar experience, but found myself actually enjoying the whole process. I JUST started using this company and have yet to make a sale, but if they run their company as intelligently as their website is built - I'm expecting an awesome experience and hopefully a VERY long work relationship.
Prices are higher than printing yourself, but you pay for the convenience factor! This app does exactly what it says it will. Simple and easy to use. Thanks!
Super easy to use and fast upload. Adding products to the right menu is so easy. Can get your products up and running in no time.
Service and app looks amazing
Fantastic App and Great Customer Service.
What a great app and company to help me build my business!
I really like how i can import shirts and stuff to my website i gave it a 4 because something there is still a background on images i upload to a shirt.
Thank you for your review, we truly appreciate hearing from you!
We suggest uploading designs in the PNG or PSD file format with transparent backgrounds, in 150 to 300 DPI and the RGB colour space.
If you need assistance with editing your designs and removing these backgrounds, you can reach out to our design team via here: https://www.printful.com/design-services
Feel free to also reach out to us at feedback@printful.com, if you have any questions or concerns! :)
- Vita
If I could rate it any lower, I would. For starters, the price is insanely high. There are PLENTY of different POD apps that compete on all aspects. However, that is not my issue. I can deal with high prices and long shipping like Printful has yet one thing has pushed me to the edge. Their support has to be the worst support of any app on this site. I have sent emails to every support staff from Printful I can find. It has been over a WEEK of complete silence for an issue that is preventing me from even launching. Don't waste your time like I have and use another app.
Thank you for your review! We are very sorry to hear there is an issue with using our services! I see you are already in contact with our support team and we are investigating this matter with our developer team. Sometimes the solution to the issue can take a bit longer depending on the complexity of the problem. We hope to find the solution as soon as possible and will inform you right away!
Please let us know if you have any further questions or anything else at support@printful.com
-Lauma
Terrible! When people order something, especially from the same state, they do not want it in 3 weeks. A customer made a purchase two different times and on one order, never even showed up!!!!!! Terrible! Use someone else.
Hi, thank you for your review!
I'm sorry to hear that you haven't had the most pleasant experience with receiving orders! Our fulfillment timeframe is 2-7 business days for apparel orders and 2-5 business days for non-apparel orders, the delivery time is additional to the fulfillment timeframe. Of course, we'll try to fulfill your orders as soon as we possibly can, but we recommend choosing a faster shipping method in case the order needs to be received sooner.
We would like to take a closer look at the order you mentioned hasn't been received. Please send us a message to feedback@printful.com with more information about the order so we can investigate it further, we'd be happy to assist!
- Zana