Printful: Print on Demand

Started off ok. Easy to setup. However, I had 5 orders delayed for over a month because they updated an item (Black hoodie 1 replaced with Black hoodie 2). I received zero notification that the item was not out of stock, nor did I receive any notice that my orders had been delayed.
Having been told by support that I now "just" had to go manually update all my designs I got an error that the ...

Here are my frustrations with this app.
1. Expensive!! It's 1/3 the price to print on your own at a printer.
2. The app doesn't work when an item goes out of stock! They give the option to set an alternative but it DOESN"T WORK! So, you orders will sit there and not be printed unless you are paying attention. They also require you to DELETE the product you've already spent time setting up and ...

I expected a better informative process of their production. They vary information to benefit the process in which they work. No interface to clearly state information to clients who are waiting 2 or more weeks on fulfillment. Needs to get a situation where they are able to inform clients of delays and also consumer.

I have used printful for 3 years and have been very happy to date. Recently however they have updated their app due to a permissions change on shopify and following that update my set up has been broken with products showing as out of stock, orders not syncing and no guidance from printful on how this change needed to be managed. I cant seem to ever get anyone on chat at the moment and the emails ...

I am getting close to just giving up and closing my account. The Printful Amazon integration is a disaster. I followed the directions and then got a 5665 error code. I don't have a trademarked brand. I brought it up with them, and I brought it up with Amazon, and despite me making it very clear that I did not intend to apply through Brand Registry, they kept pushing it and ignoring my questions ...

Subpar customer support. Its not even worth going into detail anymore as I have updated this review many times and never for the better.

This company would not be bad however when you have an issue such as products that never get handed off to the shipping company after shipping labels are created and angry customers who by all standards should have received their order yesterday, and they are ...

We use both their printing services and their warehousing services, and have for many years now. Their warehousing is top notch - better than others we've used. Their printing, however, has taken a huge dive, as has their customer service in the past few months. We've had misprinted orders where despite customer evidence being provided, it was still ruled as "correct", and we had to pay the ...

The fulfillment procedure is VERY counter-productive to being a white label solution. We put in 85 orders (multiple items in each order) in the matter of 5 business days. Example: The first order we placed was for express shipping on 9/19, an order for the SAME exact item, print, and size was submitted on 9/23 and already shipped 9/24 with the standard shipping item selected. They assign the ...

New business owners:
-Printful does everything it says. Drop shipping direct to customer and great design tools. Honestly they are probably the best option in this space.

However, be prepared to face long fulfillment times and angry customers. I would say 35% of all of my orders fulfilled by printful involved customers complaining about the ship times, resulting in many headaches as a business ...

The App was deinstalled by itself after using it for 2 Month with more then 300 Products on my Shop. And after reinstalling ist everything is gone, the Products, the Orders and Invoices.