Reviews (7,345)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, enhancing operational efficiency and simplifying product management. They praise the high-quality products, user-friendly interface, and robust design tools like mockup generators. The responsive customer support, efficient fulfillment, and reliable shipping are also highlighted. Additionally, the wide range of customizable products and diverse shipping options meet various customer needs, with a commitment to sustainability noted.

May 2, 2024

The integration is really easy. The mockups are the best. Haven't sold anything yet but I'm just building my store and adding items but so fare it's pretty easy

Kingdom Rich Apparel
United States
3 months using the app
Printful replied May 5, 2024

Thank you for your feedback! We're thrilled to hear you found the process to be effortless! ⭐

Edited May 23, 2024

Dear Printful Team,

I hope this message finds you well. I am writing to provide feedback on an issue I encountered while using the product template editor on your platform.

I use a 14" laptop, and I've noticed that when editing product templates, the window that contains the image upload section is too large for my screen. This makes it difficult for me to scroll down to see the applied image and adjust it accordingly. The inability to scroll within this section significantly hampers my ability to properly position and size the images for my products.

Here are the specific challenges I'm facing:

The image upload section is too large to fit within the visible area of the editor window.
There is no option to scroll down within this section to view and adjust the entire image.
This issue is particularly problematic on smaller screens, such as my 14" laptop.
To improve the user experience, I would suggest the following enhancements:

Implement a scrolling feature within the image upload section to allow users to navigate and adjust images more easily.
Ensure the editor interface is responsive and adjusts appropriately to different screen sizes, including smaller laptops.
I believe these improvements would greatly enhance the usability of the product template editor and make the design process more efficient for users with various screen sizes.

Thank you for your attention to this matter. I appreciate your efforts in continually improving the platform and look forward to seeing these enhancements in future updates.

Tameless Hub.
Israel
About 2 months using the app
Printful replied April 25, 2024

We’re happy to know that you’re liking the app! 😊

February 29, 2024

I don’t like the fact that lots of products get discontinued. My store is based only on sustainable clothing and the choice Printful has for sustainable items it’s already very limited so, when they suddenly discontinue 4 or 5 articles, they cause a big impact on the store.
My experience with the printing and delivery times is good so far, but I haven’t got enough sales to asses it properly.

Fitz & Willow
Spain
About 1 year using the app
March 25, 2024

Top quality products and great customer service to help kick off our brand.

Wrong Lever Clothing
United States
Almost 4 years using the app
July 1, 2024

It was much easier to use when I had the old dashboard

www.ka-tet19.net
United States
Over 3 years using the app
Printful replied July 7, 2024

Thank you for your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

June 14, 2024

SHIPPING IS ENTIRELY TOO HIGH. THEY CHARGED $15 PLUS THE HIGH COST OF THE PRODUCT. I WILL NEVER MAKE A PROFIT WITH THEM. THEY HAVE LOST A CUSTOMER! THEIR RATE IS TAKING AWAY FROM MY REVENUE MADE IN THE ORDER THAT THE CUSTOMER PAID FOR MY PERSONAL PRODUCTS.

Unique Grandeur
United States
About 2 months using the app
Printful replied June 18, 2024

We appreciate the feedback you shared! If there’s anything you think we could improve or have any questions regarding pricing, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

January 29, 2024

i absolutely love the simplicity and how easy it is to create product templates.

Picasszos
United States
11 months using the app
Edited April 17, 2024

I am super pleased at how the integrations works between Printful and Shopify! I have seen many of the products I sell in person and the quality is beautiful! Highly recommend!

DragonLady Designs
United States
Over 1 year using the app
May 22, 2024

To be honest, I have had nothing but good experiences with the Printful/ Shopify combo. The margins are okay but the best thing is not having to manage inventory and to know they will print and ship a good product.

Sleeping Giant Training Company
United States
About 1 month using the app
Printful replied May 25, 2024

We appreciate the feedback!😊

June 29, 2024

i would definantly recommend this app user friendly but has some glitches at times

Vibingco...
Australia
5 months using the app
Printful replied July 7, 2024

Thank you for your review! We appreciate the feedback and we'd certainly be happy to check further on the glitches you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.