Reviews (7,203)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.

December 18, 2018

This app does 90% of the work for me, Printful is fantastic! there's no way I could fulfill all these products by myself. Thank you, Printful.

null-swag
Canada
1 day using the app
August 30, 2023

I haven't made any sales yet, but everything so far has been really easy to use and syncs between Shopify and TikTok smoothly!

IAP Products
United States
1 day using the app
August 4, 2020

Having continual problems. Printful customer service for incorrect orders is non-existent. Very hard to manage with them. I DO NOT RECOMMEND.

Vantage Sports
United States
25 days using the app
Printful replied August 8, 2020

Thank you for your review, we appreciate your feedback!
We' re truly sorry that your experience with us hasn't been great, but definitely hope to improve it moving forward.

We looked over our communication with you and failed to find the concerns you mention, however we did notice that you've not replied to any of our emails, so it is possible that you're not receiving them.
If so, you could check in with your Spam and Promotions folders to make sure our emails haven't ended up there?

You can also reach out to us at feedback@printful.com directly, so we could address your concerns in more detail! :)

- Vita

December 16, 2018

Not a good choice for a business integration. They do not always update out of stock items, leaving customers guessing why fulfillment is taking so long. There integration with Zakeke is not well thought out. They allow customers to place orders with images much too small and with non-allowable content. They do not inform the store of this, so again it seems as though there is a delay of fulfillment when there is actually no intent to fulfill. Their product is cheap. The shirt sizes run small and the print is not full. Within a few washes it will bleed out.

MySpecialityInk
United States
24 days using the app
March 5, 2016

Great concept, poor execution. If you're a brand that plans on getting premium products with this service you will be disappointed. There are a number of serious issues with using Printful. I tested this for my business and determined the quality was simply not there.

1. The production, fulfillment and shipping times are way too long. Once the order is place, 3-7 days for picking and production and another 3-5 for shipping. In a world of amazon prime, customer expectation doesn't leave much room for a 10-12 day wait period for a tee.
2. What they don't mention is the DTG inks are plastisol. Common in low-end or novelty tee printing but if you're planning on selling a branded $22-$28 tee Printful is going to under deliver. Plastisol is a PVC-based ink so after it's done the shirt feels like there's a sticker on it and no actually printed into the fabric. It's also non-breathable so if you're wearing it in the sun...good luck.
3. My test shirts had blemishes in the art and a few of them weren't even centered on the shirt. It looked rushed.
4. The inks weren't even matched properly so colors didn't transfer from design.

I reached out to their customer service with my concerns with zero follow-up. There's also no phone number to talk to customer service so you're pretty much on your own.

Beware, if it's too good to be true it normally is...

Shine Vessels
United States
24 days using the app
October 19, 2023

Super, la jonction se fait superbement bien entre printful et ma boutique shopify, mais pour les bouteille en inox ça serai bien de n'avoir que les maquette sélectionnées et non toutes, sinon rien a redire ! Merci pour ce service au top !

Melopy
France
About 24 hours using the app
May 13, 2022

I like that there are many products, but the user interface is too cluttered. The catalogue is not intuitively easy to find and the region functionality was confusing at first. Other than that, great platform!

Caveman Beauty
United States
21 days using the app
October 5, 2023

Prezada equipe do Printful,

Como CEO da Esot Store, gostaria de compartilhar algumas reflexões sobre nossa parceria. É inegável que o custo dos produtos oferecidos pelo Printful é aproximadamente 65% maior em comparação com outras plataformas brasileiras de print-on-demand. Este fato é lamentável, mas gostaria de destacar que a integração e o desempenho geral da plataforma são notáveis.

Recentemente, adquiri uma amostra de um produto impresso através do Printful, e tenho que admitir que a qualidade da impressão não atendeu completamente às nossas expectativas. No entanto, é importante mencionar que o tecido utilizado foi aceitável em termos de qualidade.

A qualidade do serviço que recebemos, a facilidade de uso da plataforma e a confiabilidade na execução de pedidos têm sido pontos altos em nossa colaboração com o Printful. Esses aspectos têm contribuído significativamente para a eficiência e o sucesso de nossa operação.

Embora o custo seja uma preocupação legítima para nós, acreditamos que a qualidade e a confiabilidade também desempenham um papel crucial em nossa capacidade de atender aos nossos clientes e manter nossa reputação de excelência. No entanto, estamos abertos a discutir possíveis soluções ou ajustes nos preços, se houver margem para negociação.

Gostaria de agradecer pela parceria até agora e espero que possamos continuar a colaborar para melhorar ainda mais nossos serviços e produtos para benefício mútuo.

Atenciosamente,
Luan Weber
CEO, Esot Store

Esot Store
Brazil
25 days using the app
Edited July 31, 2019

This app is great .. easy to use and much comfortable and has a lot of options
In my opinion this app lost one star because of the high rate in shipping

I hope there will be any better rates for shipping

vanta box
United States
19 days using the app
Printful replied July 31, 2019

Thank you for your review, we appreciate your feedback!

We are currently working on improving our shipping system, to offer you the best quality shipping rates for the cheapest prices.

If you have any additional feedback, as well as any questions or concerns, be sure to reach out to us at feedback@printful.com, we'd love to hear from you! :)

- Vita

August 31, 2018

so far so good, i cant seem to sync the app to make hats or leggings with my shopify account

Storetrendingcom
Vietnam
19 days using the app