Reviews (7,201)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and efficient fulfillment services. They appreciate the user-friendly interface that integrates seamlessly with Shopify, simplifying product and order management. The platform is noted for its responsive customer support and robust design tools that facilitate easy customization of a wide range of products. Additionally, the app's commitment to sustainability and quality is valued by merchants focused on eco-friendly practices, making it a reliable choice for expanding offerings and growing businesses without the complexities of inventory and logistics management.

June 2, 2018

they sync the products of your shopify store that nothing have to do with printful
The way they manage the payments is so mess up
They dont have international tracking
The app should be more friendly and they have to make their process less complicated

Colmenita
Mexico
About 18 hours using the app
June 10, 2020

Everything is disabled, and cant upload new products. Not good for a new store that are just getting started.

Blue waves gear
United States
About 5 hours using the app
Printful replied June 11, 2020

Hi, thank you for your review! We're sorry to hear that your experience with us hasn't been the most positive!
As we are still encountering longer fulfillment timeframes due to the situation with Covid-19, some of our product categories have been disabled in the product push, which means they can't be added to a store. This will help us manage the current order volume better and return to our regular fulfillment time sooner. The products are temporarily disabled in product push and we hope to enable them as soon as possible, so our users can continue adding new products to their stores.

We also recommend following our Covid-19 related updates on production times and changes right here https://www.printful.com/covid-19.

Hopefully, the situation normalizes soon and we can continue providing fast services to all of our users!

If there's anything we can help with, be sure to let us know at support@printful.com anytime!

- Zana

Edited August 6, 2017

The app has a very annoying and downright bad behavior to import all the products it finds once connected to shopify, without the users' consent. This is web development 101. You should first ASK what to import (if at all) and then also provide the ability to REMOVE anything in case the user wants.
You don't do either of those. You import the entire collection, and then only offer an "ignore" option, instead of removal, which forces me to see a whole bunch of irrelevant products in the interface. BAD, BAD, BAD! This is enough reason for me to not use the app! You should fix it ASAP. I am lucky to be using the product feed still in test mode, with only a few dozen items, because I had almost 7000 products in the database. I can only imagine the mess your app would cause, not to mention the trouble I would have to go through to "ignore" the imported ones, after its done. This is seriously a BUG in your product design. I don't know who came up with this, but it is unacceptable. I will not use the app until this is fixed. You are doing everything right, and this stupid workflow design ruins your otherwise competitive advantage. I will change my review if I see any progress on the matter. Until then, I will have to tolerate the bozos at Teespring and run two store backends instead of one. So to recap, you have no right to import products, other than create a channel and tags for what you provide. Shopify store owners sell a bunch of stuff, which are completely irrelevant to your line of business. So STOP the automatic importing as not only it has nothing to do with your service, it is also a dumb practice not to mention intrusive. I don't want to share my datafeed with you or anyone else. Especially without my permission. And last but not least, the whole thing is BACKWARDS! Why would I want to EXPORT my shopify datafeed to printful, when its obvious utility is to do the exact OPPOSITE, which is to provide me a way to design T-shirts, IMPORT them to my shopify store for display, and get the buyer data once a sale is made to do the delivery. That's it ! Its not rocket science! Fix the thing to do just that.

Slash Price
Australia
About 2 hours using the app
August 30, 2017

Setting up shipping is extremely time consuming and i rather find some other provider

Fidget Kingen
Ireland
About 1 hour using the app
Edited July 21, 2019

I added this app to my shopify store. I already had some 200 products in my store using other print on demand companies. When I downloaded the printful app, it automatically synced every single product in my store. I had to go into the printful app and manually tell printful to "ignore" each of the products not meant for printful. I then talked to customer service and was told that I would have to repeat this process for each product that I add to my store in the future. So every single product in my store now and in the future would be connected to printful and I would have to go in each time and "ignore" each product. This wouldn't be a issue if printful was my only supplier, but they aren't, If you plan to use printful exclusively then this won't be a problem for you. I add designs every week that are intended for other vendors so this would be a major hassle.

Black Butterfly Co
United States
About 1 hour using the app
Printful replied July 23, 2019

Thank you for your review, we truly appreciate hearing from you!

You are absolutely right, all products that are listed on your store will also appear on our end, but you can "Bulk ignore" all not synced products by going to your Printful Dashboard > Stores > Sync, opening up the "Not synced" tab and clicking on Bulk edit > Ignore all not synced, which means that you would not need to do this individually for each product.

This is currently the way our interface works, but we certainly appreciate your feedback, as it allows us to review and improve our platform.

Feel free to reach out to us at feedback@printful.com, if you have any additional questions or concerns!

- Vita

July 21, 2020

The integration was extremely simple to do. The only problem is... There is NO product available on the Printful website to create images or even add to my Shopify store!!!!

Dreamfounded
United States
About 1 hour using the app
Printful replied July 21, 2020

Hi there! Thanks for sharing your feedback with us!

To help us catch up with order volume, we had disabled the option to add products with slow fulfillment through our Product Push Generator, these are all products in DTG, and apparel embroidery for Printful customers located in the US and Canada. Please note that existing products in your store and incoming orders won't be affected. We are hoping to enable our product push generator for embroidery items at the end of July and DTG items in the middle of August. Please follow the latest updates on our Covid-19 page https://www.printful.com/covid-19.

If you have any further questions or concerns, please email us at feedback@printful.com

-Lauma

March 22, 2023

I made design i made everything so that it fits good, but when i press the button of selling nothing happens, it does not add on store it is not opening new window, the buttonn makes nothing, so the app is not working

Nikita Studio
Germany
40 minutes using the app
Printful replied March 24, 2023

Hello! Thank you for your review! We're sorry to hear that you're experiencing some trouble adding products to your store. We see that you've reached out to our support already and hope that the issue can be resolved soon!

March 11, 2017

Amazing app for shopify, highly recommend

Luxelim
United States
2 minutes using the app
August 5, 2018

Horrible clunky integration with Shopify. Email confirmation links to wrong page. No reason for the app to import over 3000 products from my site and then I have to go through and manually tell them to ignore them. Dumb. Worry about your products, Printful. No need to know what else I am selling.

Maletropolis
United States
28 minutes using the app
May 27, 2021

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Bizarre Gizmos
Hong Kong SAR
23 minutes using the app