Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

January 1, 2020

I opened my shop not long ago and I ordered some t-shirt, hoodie, sweatshirt samples to see the quality of the design and fabrics. Concerning the quality of the fabrics, there is nothing to say. However, as far as printing is concerned, I'm really disappointed. I don't know if it's the DPI that's causing the problem.

Kinglito
Canada
About 1 year using the app
Printful replied January 1, 2020

Thank you for your review, we appreciate your feedback!
We'll reach out to you via email to discuss any concerns you encountered with print files and hope we can come up with ...

July 31, 2024

products are generally far to expensive. this especially applies to socks
also there are no options such as cargo pants or cargo shorts available

Prospect
United Kingdom
About 2 months using the app
Printful replied August 4, 2024

Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your ...

July 24, 2017

PROS:
-Easy to setup
-All automatic
-Simple interface
-Great support
-Awesome quality products

CONS:
-Super expensive
-Long fulfillment time
-Small selection of products

Youthcal
United States
About 1 year using the app
May 2, 2024

Die alte Version war besser.

mystuffberlin.de
Germany
11 months using the app
Printful replied May 5, 2024

Vielen Dank für Ihr Feedback! Falls Sie Fragen oder zusätzliches Feedback haben, senden Sie uns gerne eine E-Mail an feedback@printful.com. Wir freuen uns sehr über Ihren ...

Edited December 4, 2019

Printful is the print-on-demand company we use the most. They are a great company but their customer service needs some improvement. I spent HOURs trying to find out the size of the inside label of the shirts they provide. The size (which they say is 3x3 inches) refers to the whole label, not the logo that you put in their pre-made label. There's no specific size for the logo size and it's not ...

Voltlin
United States
About 1 year using the app
Printful replied December 7, 2019

Thank you for your review, we appreciate your feedback on your experience!
I'm sorry to hear that there was a miscommunication between you and our support team, but wanted to ...

July 1, 2015

I've been using Printful for a few months after weighing my options. I previously operated a store on another platform and had a terrible experience with the print quality & shipping speed. Printful does a far better job on the print quality front, but just as bad in shipping. So bad, that I've had to discount a customer's order due to the speed of fulfillment. I realize that there's most likely ...

Rock And Lock Apparel
United States
12 months using the app
January 6, 2016

You have a good service. I like a lot of what you have. The part that I run into problems with is making the design the way you must have it in order for it to work. That took a lot of my time, and I still don't know if it's correct. I did not purchase a t-shirt to see my own product yet. The first item to the create sale would be great at a reduced cost.

Msmpllc
United States
12 months using the app
April 17, 2024

Mis sincronizaciones no funcionan de la mejor manera. Y encuentro poca unformacion para resolverlo.
El resto super bien.

Goodfellas
Spain
11 months using the app
Printful replied April 19, 2024

¡Gracias por compartir tus comentarios con nosotros! Lamentamos que tengas problemas con la integración. Para abordar sus problemas específicos y garantizar una resolución ...

May 17, 2024

Works great with shopify but shipping costs make it unbearable.

Zero
United States
9 months using the app
Printful replied May 22, 2024

Thank you for your feedback! We're glad to hear that our integration works well for you. We understand that shipping costs can be a concern, and we're constantly looking for ...

May 29, 2024

Failed after one month.mTrying to reinstall now.

Vacationlander
United States
8 months using the app
Printful replied June 3, 2024

Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. We'll ...