Reviews (2,208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its high-quality products like t-shirts and mugs, noting the vibrant prints and durability. They appreciate the user-friendly design tools, especially the mockup generator, and the efficient fulfillment process, often shipping within 2 days. The responsive customer support and continuous platform updates are also valued, along with the wide range of customizable and sustainable product options and global fulfillment centers enhancing shipping times.
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The design generator works great!! The proccess is fairly easy to navigate, so you spend more time creating your vision.
nice app
nice....
nice....
game changer I love these guys!!!
Your old userface much more user friendly. The new one sucks.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned issue. Please send us an email at feedback@printful.com and we'll look into it.
Easy to order for my store, and easy to order samples. Their customer service is awesome. I had an order for a client that was misprinted and they were very quick at making sure that the shirts got there on time. Great app and company. It makes my business more profitable and professional. Thanks!
This app is incredible! They make it SO easy to sell swag on your store. I wish I had this a long time ago. And they keep updating it and sending me emails with great ideas. GET THIS APP!
If this app did not exist, I would not feel comfortable operating my store as it is right now. It is indispensable to me and have never had an issue with quality or fulfillment.
All of our orders are taking way longer than the estimated processing time, which caused us to have several marks against our Etsy account. Orders are sitting 7-8 days when they estimate 2-5 days to process. Additionally we have lost orders stuck almost 2 weeks in pre-transit and we're just told to wait longer before offering a solution.
Hello! Thank you for your review. We're sorry to hear that your experience with Printful hasn't been the best so far but we certainly hope that we can improve it moving forward!
Currently, our estimated fulfillment times for apparel and non-apparel items are 2-5 business days (Monday to Friday, excluding weekends and holidays) + shipping time, depending on the destination of your order.
Please note that all the displayed dates are only estimates and not guaranteed shipping or delivery dates. While our teams do their best to fulfill all orders as quickly as possible, some might take a bit longer as well.
The current situation in the world still has greatly affected the shipping times, and while we see some improvements, some shipments can take a bit longer to be delivered as well. We're doing our best to get your orders out on time, but once they're handed over to the carriers, it's up to their sorting center capacity because carrier and postal operations are separate entities from our own. We hope that soon these shipping delays will decrease. We truly appreciate your patience during this time!
I have been using Printful for a while, and I have only had 1 incident where there was a print error. Customer service was fast and responsive and resolved the issue right away - top notch! The print quality on all the items is excellent, color is amazing, and overall good quality merchandise.
I do not sell t-shirts and clothing - I focus my products on tote bags, pillows, blankets, notebooks and stationary items that feature my art. So I don't have experience with their apparel, just the home goods and accessories.
I would like to see more model options with their mockups, but the ones they have are good for most of the products I use. My biggest complaint is lack of diversity of models - a large burly man modeling a dainty flowered blanket doesn't work! I would like to see both men and women and children model options (boys and girls) and variously colored people for each product, for example - not just one person that doesn't represent or reflect what I'm printing.
Overall, I am very happy with Printful. Great customer service, quality print, and quality products.
Thank you for your detailed and positive review! 😊 We're thrilled to hear about your positive experiences with Printful. For any new feature, product, or other suggestions, you can submit a request on this page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!
Printful is a great company to work with
They currently do most of my fulfilment for me and their service is always on point. They're helpful when you reach them, their chat is a great option when you're in a pinch, and I've found that any time I'm in a tough spot with a customer they've stepped up to be helpful and done the right thing to make what could have been a bad customer experience a good one. They seem to understand that their support of me is what makes my support possible for my customers and that's the biggest thing for a company like them. Hoping they continue to expand their product offerings! Awesome to work with would fully recommend to anyone. - chris