Reviews (2,245)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its high-quality products like t-shirts and mugs, noting the vibrant colors and comfortable materials. They appreciate the user-friendly design tools, efficient fulfillment, and quick shipping, often within 2 days. The responsive customer support, wide range of customizable products, and resources like blogs and tutorials are also highlighted. Features like the mockup generator and no minimum order requirement support small businesses, and its eco-friendly options appeal to environmentally conscious brands.

July 4, 2025

A very responsible company. They were among the 1st to come up with a way to add the GPSR info to their products among many other things that help small business owners. Good experience. Recommended. I only wish they would add more unique home decor items like 3D acrylic plaques. But this not a complain but my desire to use Printful for everything. Good going everybody involved.

Euphonia Ebony
United States
10 months using the app
Printful replied July 8, 2025

Thank you for the kind words 💜! We're glad to hear you've had a great experience and appreciate the steps we've taken to support small businesses. We'll definitely pass along your suggestion for more unique home decor options 🙏✨.

Edited July 1, 2025

Creating my online store was a breeze, but creating my products was even better. Printiful makes creating fun and stress free!

*Update: I've experienced some issues with the shipping methods, timing and customer service response time. I'm hoping I don't experience too much of this since I'm a starter company and already have to issue a refund.

Otherwise, thank you for helping me make one of my dreams come true!

emBODYment 4 You!
United States
4 months using the app
Printful replied June 4, 2025

Thank you! 💜 Your review truly warms our hearts! 🙏

May 14, 2025

I really do cherish the experiences that I have gained with Printful. Most of my products are set with Printful. We have ordered samples and I was very satisfied with the outcome. I recommend Printful to anyone starting a Print on Demand business.

Kisabi Designs
United States
Almost 5 years using the app
Printful replied May 19, 2025

We truly appreciate your support! 💖 Thanks for the lovely review! 😊✨

May 13, 2025

I have found the process of building my store on Printful to be a simple process. At the start it took some brain power to get everything up and running but thanks to the easy integration of Printful with Shopify and onwards to sales channels, it has taken diligence but the processes were easy to negotiate. It's still all a learning curve and I have a lot to learn but ease of use has contributed to where I am today with my online store.

wee b00gie store
United Kingdom
5 months using the app
Printful replied May 19, 2025

Your feedback is amazing! 💛 Thank you for sharing it with us! 😊✨

April 24, 2025

Products are good quality and I like Printful much better than Printify. Support is responsive and usually helpful. Its easy to resolve issues within the order process due to good customer support.

**HOWEVER**, if you are a legitimate business with a tax ID/resale license, there are a few additional, IMPERITIVE, steps that Printful does not prompt you to set up, or inform you about before you set up orders on your store.

First being tax exemption, they will charge you additional sales tax (in addition to shopify charging the customer sales tax) unless you submit your resale cert and have it approved PRIOR to the order. Otherwise you will be charged sales tax twice or more without any notification that the shopify payment does not cover your cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it.

Second being shipping charges. The live rate for shipping is not charged unless you do BOTH of the following; have shopify PLUS, AND set shipping section to live rates in the printful backend. Again, there is no notification that the shopify shipping fee does not cover your shipping cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it.

Both of these things should be included in the onboarding process, and neither are. Due to these issues, we have overpayed for a staff order by quite a bit, and Printful was not interested in reimbursing us (even as a one-time courtesy) for this issue that resulted due to their poor onboarding process.

Birch Boys, Inc.
United States
About 6 years using the app
Printful replied April 30, 2025

Thank you for your detailed feedback! 🙏 We’re sorry to hear about the challenges with tax exemption and shipping setup - your insights are valuable, and we’ll make sure to pass them along to our team for review.

We appreciate you taking the time to share your experience 💛✨

May 30, 2025

Clean interface, easy to navigate, extra tools to help with product designing, seamless integration into my store.

Meadow Draws' Museum of Art
United States
6 months using the app
Printful replied June 4, 2025

Thank you for your review! 💙 It means a lot to us!

June 1, 2025

I've been using Printful for many years and have had over 6,000 orders... Their live chat is second to none!!

I just wish their embroidery was better and they offered more hat options as that's what I primarily sell.

Great app and would recommend 100%!

TerribleAtGolf.com

Terrible At Golf
United States
6 months using the app
Printful replied June 4, 2025

Thank you for your review! 🧡 We will share your suggestion on embroidery options with our team in charge ✨🙏

June 11, 2025

Printful has been so easy to integrate products to my store. I literally love them and they have designed an app for my store that is so user friendly. I wanted to design my clothing and have it easily uploaded and with some of the other apps, its a real hassle. Thank you prihtful for making it so easy. I'm super appreciative.

RINK RIOT
United States
About 2 months using the app
Printful replied June 18, 2025

We truly appreciate your support! 💜 Thanks for the lovely review! 😊✨

May 20, 2025

So far so good, as a beginner and new store owner it has been a really great help to get my designs out there without the worry of all the rest.

LKreative
United Kingdom
About 2 months using the app
Printful replied May 26, 2025

Thank you so much! 🙏 We truly appreciate your review! 💖

June 21, 2025

The integration was relatively easy. I didn't experience any direct problems that needed to be addressed. I just moved through the process and connected everything step by step. Creating the product's designs was a learning process due to not knowing how to navigate around. But, I quickly mastered it just by taking the time to move through things. I'm satisfied and my designs look great.

Hustle Made Fashion
United States
5 days using the app
Printful replied June 26, 2025

We appreciate your review! 🧡 Thank you so much! 😊✨