Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create effective email and SMS campaigns, with features like pop-up displays and smart segments. It integrates seamlessly with Shopify and offers personalized targeting based on customer behavior. The analytics dashboard is praised for providing valuable insights for campaign optimization. The customer service is highly rated for its responsiveness and proactive approach. The app is competitively priced and reported to offer a significant return on investment.

September 21, 2017

Easy to use and navigate. Keep it up.

A1 Shopper
United States
Over 4 years using the app
May 3, 2017

works well, lots of features to chose from and it's working properly

Opv Beauty
United Kingdom
Over 4 years using the app
November 29, 2019

The customer service is awesome and I'm still learning about taking my email marketing to the next level.

Obsessed With Succulents
United States
Over 4 years using the app
Privy Operations replied November 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

October 18, 2016

Good amount of features on the free version. Very easy to use with nice templates. The premium version is a bit pricey.

Shop Joy Love
United States
Over 4 years using the app
Edited December 18, 2018

Like most apps it gives you a taster of the good stuff but blocks enough features to make you purchase the full package. The harassment to write this review can also be a bit much, you get a repetitive pop up to remind you about it. It's a good basic system and I would recommend it, but as I've found with most third party apps they can get expensive if you want the full range of features.

De Lacey Fine Art Ltd
United Kingdom
Over 4 years using the app
Edited November 17, 2016

The pop-up has really helped us with our email marketing campaigns. I'm using the free version and it's got most of what I need. One feature that I would like to see as an add on with a lower price point ($79/month is a little much), is the audience targeting. I just want to be able to run a specific pop-up on a specific page for Black Friday or other one off types of deals.
Otherwise, great tool for collecting emails and offering coupons.

Nitetronic
United States
Over 4 years using the app
March 29, 2019

the app is user friendly and very easy to use and it is free. why not to try? clear integration instructions.

Hipster Sports Gadgets
Hong Kong SAR
Over 4 years using the app
Privy Operations replied April 1, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 22, 2017

I really like the app. It is very easy to use and effective.

The Best Accessory
United States
Over 4 years using the app
August 29, 2017

It's good, I've been using both free version and the paid one.

Futuregadgetplace Com
United Kingdom
Over 4 years using the app
Edited March 9, 2017

Works for me. Love it, a little-worried about google news policy regarding pop-ups

Hollywood History
United States
Over 4 years using the app