Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

June 1, 2017

it works nicely and perfect for my store. awesome

Feelxo
United States
Almost 4 years using the app
June 8, 2019

It was super easy to setup our newsletter popup. I was shocked how easy it was. Plus it worked seamlessly with Shopify Discounts.

Grace Asher
United States
Almost 4 years using the app
Edited October 30, 2019

Super simple to use, great for a non-techie like me. Love that they have a simple and easy to use pop up form.

Bidiliia
Australia
Almost 4 years using the app
September 14, 2018

I use this a lot when making shopify websites and it has helped the business a lot in many ways. It is very intuitive and for sure useful.

Makobi Jeans USA
United States
Almost 4 years using the app
October 4, 2016

I love Privy. I'm a bit of a late-bloomer on such things. Privy has helped me build a great marketing channel. I also suggest reading Shopify's post on "How to grow your ecommerce business with email marketing" read it twice if needed. It helped me quadruple signups in one day!

Sport Chrome
United States
Almost 4 years using the app
July 24, 2023

We've been using Privy for a couple of years now and it has been great! Their customer service is excellent and they offer some incredible features that help our business hone in on our desired target audiences. For example, we're able to utilize different contact lists to help us identify which customers might need a little extra push to visit our e-shop and eventually purchase our products. I definitely recommend using Privy!

PicFoams.com (Inspirational Cut Outs)
United States
Almost 4 years using the app
February 23, 2017

Privy is absolutely amazing, Must have tool, it lets you customize your popups the way you want - adding images, look and feel, when and where to show to list a few. We are getting more signups after we started using this app. Recommend it. Thank you Privy!!

Nadia Labs
United States
Almost 4 years using the app
Edited November 4, 2019

I've used a number of these pop-up apps and Privy takes the cake. I definitely recommend it if you're in the market for a pop-up app.

Sitting Pretty Halo Extensions
Australia
Almost 4 years using the app
June 11, 2018

Very intuitive and easy to set up and design.

Prontoconcepts
United States
Almost 4 years using the app
January 17, 2017

Easy to set up. Very responsive to questions. Looking forward to doing more with it on 1BandID.com

1bandid
United States
Almost 4 years using the app