Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 9, 2019

Haven’t used it yet. Not really sure how to rate it. This is my first experience with it and haven’t been able to do anything with it yet.

Pinkbarboutique
United States
2 days using the app
Privy Operations replied August 9, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited May 5, 2019

Ah. Now I understand why there are so many reviews of Privy - you have to at least start the review process as a part of your account setup. They force you.

So far I'm pleased with Privy, but I give them 3 stars for this pushy approach to reviews (especially since I'm forced into this before I can even set up the first campaign!).

Gingham Street
United States
2 days using the app
October 18, 2016

Hello,

I am in the first stage of installing the app, and at this point I am not quite sure how well it works. I am hopeful and feeling very good about it! So far easy to work with.

Igg Blue
United States
2 days using the app
September 23, 2019

Could be better if you could change currencey for coupons as they are set in dollars and they mis calculate the amount of traffic your getting in order to get you to pay

Jewelz Galore
United Kingdom
2 days using the app
October 13, 2018

So why my costumer don't receive the emails ?
Can somebody Please show me how to send the emails ?

GusseeCurvy's
France
2 days using the app
April 25, 2019

it's ok
Use my code 7x0lll and get a FREE impression boost up to $6. Redeem it at https://sixads.net/refer/?code=7x0lll

x9google
United States
2 days using the app
Privy Operations replied April 26, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

May 7, 2020

difficult to understand. maybe you could show more video tutorial. and the trial period can also be extended.

Barcino
Philippines
2 days using the app
August 30, 2019

App is okay, but I only need it for the pop up function and am not willing to pay $20 a month to continue to use it.

Foyo Face
United States
2 days using the app
Privy Operations replied August 30, 2019

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.

November 14, 2017

Free and customizable.

However, it hasn't brought any results for me so far. 60 views, 0 signups.

Cream N Cherry
Canada
2 days using the app
April 4, 2018

Just started, so not sure yet, but seems to be working.

Carriwell Shop
Denmark
2 days using the app